Title: Please answer support ticket!!!
Last modified: May 21, 2021

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# Please answer support ticket!!!

 *  Resolved [JustBruno](https://wordpress.org/support/users/justbruno/)
 * (@justbruno)
 * [5 years ago](https://wordpress.org/support/topic/please-answer-support-ticket/)
 * I am a pro user. I need support. The only way is through your ticket system. 
   I had no choice but to contact you this way too as I have not gotten an answer.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Support [Swathi S](https://wordpress.org/support/users/swathiswpfront/)
 * (@swathiswpfront)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/please-answer-support-ticket/#post-14949819)
 * Hello,
 * Do you still need help with this?
 * Thanks,
    Swathi S
 *  Thread Starter [JustBruno](https://wordpress.org/support/users/justbruno/)
 * (@justbruno)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/please-answer-support-ticket/#post-14951286)
 * However incredible it seems after 4 months and 2 weeks and being a pro user, 
   the answer is YES! I still have had no response and I need help with this!
 *  Plugin Author [Syam Mohan](https://wordpress.org/support/users/syammohanm/)
 * (@syammohanm)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/please-answer-support-ticket/#post-14951332)
 * Hi [@justbruno](https://wordpress.org/support/users/justbruno/),
 * Please don’t use this forum for pro support. Pro users usually use one of the
   following methods.
 * Create a ticket in pro support forum or use the contact form.
 * [https://wpfront.com/support/forum/user-role-editor-pro-2/](https://wpfront.com/support/forum/user-role-editor-pro-2/)
 * [https://wpfront.com/contact/](https://wpfront.com/contact/)
 * Can you please try one of the above methods?
 * Thanks,
    Syam
 *  Thread Starter [JustBruno](https://wordpress.org/support/users/justbruno/)
 * (@justbruno)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/please-answer-support-ticket/#post-14951336)
 * Uh really????
 * Read the 1st message that says:
 * “I am a pro user. I need support. The only way is through your ticket system.
   I had no choice but to contact you this way too as I have not gotten an answer.
 *  Plugin Author [Syam Mohan](https://wordpress.org/support/users/syammohanm/)
 * (@syammohanm)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/please-answer-support-ticket/#post-14951671)
 * Hi [@justbruno](https://wordpress.org/support/users/justbruno/),
 * I can not find the ticket you created. Can you please help me find it?
 * Thanks
 *  Thread Starter [JustBruno](https://wordpress.org/support/users/justbruno/)
 * (@justbruno)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/please-answer-support-ticket/#post-14951829)
 * Help me help you. Considering the ticket is probably 5 months old, or older, 
   please tell me where to look, in my email? If so what was the address it would
   have come from?
 * _[Moderator note: Please, [No bumping](https://make.wordpress.org/support/handbook/forum-welcome/#do-not%c2%a0bump-posts)]._
    -  This reply was modified 4 years, 8 months ago by [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/).
 *  Plugin Author [Syam Mohan](https://wordpress.org/support/users/syammohanm/)
 * (@syammohanm)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/please-answer-support-ticket/#post-14967123)
 * If you created the ticket in pro support forum, you will be able to find it in
   the following page.
 * [https://wpfront.com/support/forum/user-role-editor-pro-2/](https://wpfront.com/support/forum/user-role-editor-pro-2/)
 * If you created somewhere else, I wouldn’t know.
 * Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Please answer support ticket!!!’ is closed to new replies.

 * ![](https://ps.w.org/wpfront-user-role-editor/assets/icon.svg?rev=1022723)
 * [WPFront User Role Editor](https://wordpress.org/plugins/wpfront-user-role-editor/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wpfront-user-role-editor/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wpfront-user-role-editor/)
 * [Active Topics](https://wordpress.org/support/plugin/wpfront-user-role-editor/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wpfront-user-role-editor/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wpfront-user-role-editor/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [Syam Mohan](https://wordpress.org/support/users/syammohanm/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/please-answer-support-ticket/#post-14967123)
 * Status: resolved