Title: “Please enter a valid postcode” even though I have
Last modified: March 27, 2025

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# “Please enter a valid postcode” even though I have

 *  Resolved [beltanconsultancy](https://wordpress.org/support/users/thetraininglady/)
 * (@thetraininglady)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/please-enter-a-valid-postcode-even-though-i-have/)
 * I have a site set up in LocalWP as i’m using it for a WP course.
 * We have set up WC for shipping only within Australia. When we had a product to
   the cart, we select View cart and it already says “No delivery options available
   for CA”. CA is listed in the State/Country by default. When i change the City,
   State/Country and Postcode to a valid one in NSW Australia, it says “please enter
   a valid postcode.
 * Why is this not working?
 * [https://snipboard.io/vKLkmJ.jpg](https://snipboard.io/vKLkmJ.jpg)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Zee](https://wordpress.org/support/users/doublezed2/)
 * (@doublezed2)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/please-enter-a-valid-postcode-even-though-i-have/#post-18385706)
 * Hello [beltanconsultancy](https://wordpress.org/support/users/thetraininglady/),
 * Thank you for contacting WooCommerce support.
 * I understand that your site is set to ship only within Australia, but when adding
   a product to the cart, the default State/Country shows “CA” and displays “No 
   delivery options available.” When you update the address to a valid NSW, Australia
   location, it still says, “Please enter a valid postcode.”
 * Please share a screenshot of:
   1- WooCommerce > Settings > General options2- Shipping
   zones 3- Shipping methods
 * This will help me understand the issue and troubleshoot it further.
 * Looking forward to your response. 🙂
 *  Thread Starter [beltanconsultancy](https://wordpress.org/support/users/thetraininglady/)
 * (@thetraininglady)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/please-enter-a-valid-postcode-even-though-i-have/#post-18385893)
 * [https://snipboard.io/tVml7o.jpg](https://snipboard.io/tVml7o.jpg)
 * [https://snipboard.io/yAd82B.jpg](https://snipboard.io/yAd82B.jpg)
 *  Plugin Support [shahzeen(woo-hc)](https://wordpress.org/support/users/shahzeenfarooq/)
 * (@shahzeenfarooq)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/please-enter-a-valid-postcode-even-though-i-have/#post-18386440)
 * **Hi there!**
 * Thank you for sharing the screenshot. Currently, everything appears fine in the
   screenshot.
 * Could you please edit each shipping zone and send the settings you have configured
   for each one?
 * Also, could you please try clearing your browser cache and then adding the postal
   code again to see if that resolves the issue?
 * Let me know how that goes.
 *  Thread Starter [beltanconsultancy](https://wordpress.org/support/users/thetraininglady/)
 * (@thetraininglady)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/please-enter-a-valid-postcode-even-though-i-have/#post-18387303)
 * [https://snipboard.io/W4eAqh.jpg](https://snipboard.io/W4eAqh.jpg)
 * [https://snipboard.io/aZsVgo.jpg](https://snipboard.io/aZsVgo.jpg)
 * [https://snipboard.io/pgyZF8.jpg](https://snipboard.io/pgyZF8.jpg)
 * [https://snipboard.io/e96Oy3.jpg](https://snipboard.io/e96Oy3.jpg)
 * The browser cache was no help. It’s happening on 5 x separate computers.
 *  [Zee](https://wordpress.org/support/users/doublezed2/)
 * (@doublezed2)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/please-enter-a-valid-postcode-even-though-i-have/#post-18387782)
 * Hello [beltanconsultancy](https://wordpress.org/support/users/thetraininglady/),
 * Thank you for your reply.
 * The screenshots show configuration is correct. To troubleshoot further, please
   try other addresses from Australia. Then share full-page screenshots of the Checkout
   page.
 * This will help me understand the behavior of the problem and narrow it down.
   
   You may use the [random address generator tool](https://www.fakexy.com/au-fake-address-generator-new-south-wales)
   to get random addresses.
 * Looking forward to your response. 🙂
 *  Plugin Support [Kay U a11n](https://wordpress.org/support/users/kingsleyinfo/)
 * (@kingsleyinfo)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/please-enter-a-valid-postcode-even-though-i-have/#post-18406135)
 * We haven’t heard back from you in a while, so I’m going to mark this as resolved–
   we’ll be here if and/or when you are ready to continue.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘“Please enter a valid postcode” even though I have’ is closed to new 
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 * 6 replies
 * 4 participants
 * Last reply from: [Kay U a11n](https://wordpress.org/support/users/kingsleyinfo/)
 * Last activity: [1 year, 2 months ago](https://wordpress.org/support/topic/please-enter-a-valid-postcode-even-though-i-have/#post-18406135)
 * Status: resolved