Title: Please Help Me – Header Issues
Last modified: August 20, 2016

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# Please Help Me – Header Issues

 *  [Bernardini](https://wordpress.org/support/users/bernardini/)
 * (@bernardini)
 * [14 years ago](https://wordpress.org/support/topic/please-help-me-header-issues/)
 * Hello. I wanted to start a blog. The url is gianluca.mobi – No matter what theme
   I select the header needs to be cropped causing me to lose not only half the 
   image but also losing the quality of the image. If you go to my blog now you’ll
   see gianluca ontop and its all blurred and like I mentioned its only the bottom
   half of what the header should be. I have installed numerous themes and the same
   issue again and again. I really want to start working on my blog but until I 
   figure out this header I am not moving forward lol. Can someone please tell me
   what I am doing wrong? I would love to resolve this asap so I can actually sleep
   tonight with a clear mind. Thank you so much for your help!!!
 * I am using Safari on my iMac
    Link to actual image is – [http://img24.imageshack.us/img24/6316/logoksd.jpg](http://img24.imageshack.us/img24/6316/logoksd.jpg)
 * If this is the wrong forum I apologize, obviously I am a stunod lol.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [14 years ago](https://wordpress.org/support/topic/please-help-me-header-issues/#post-2809896)
 * I’m pretty sure it’s your theme, the site that is credited for the theme is on
   the Base64 Evil Doers list and is not GPL compatible.
 * Just in case, have you tried:
 * – deactivating **all** plugins to see if this resolves the problem. If this works,
   re-activate the plugins one by one until you find the problematic plugin(s).
 * – switching to the Twenty Eleven theme to rule out any theme-specific problems.
 * – [resetting the plugins folder](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause
   problems.
 * – re-uploading the wp-admin and wp-includes folders from a **fresh** download
   of WordPress.
 *  Thread Starter [Bernardini](https://wordpress.org/support/users/bernardini/)
 * (@bernardini)
 * [14 years ago](https://wordpress.org/support/topic/please-help-me-header-issues/#post-2809898)
 * Thanks for the reply Jan. I only had 1 plugin installed which I deactivated. 
   I then switched to the Twenty Eleven theme and it only let me crop half the image
   as you can see by going to the site now. As far as the folders go, I’m not sure
   how to use them as my hosting is thru godaddy. I did go to my file manager and
   added the image there but as far as uploading any pics to the site I go to my
   dashboard on WP and under Appearance I click Header. I didnt think I had to use
   my godaddy file manager to add media since the dashboard tells me what I want
   to do just doesnt allow me to do it.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [14 years ago](https://wordpress.org/support/topic/please-help-me-header-issues/#post-2809900)
 * The image looks like a low resolution crop or plainly put, _really_ unattractive…
 * That image is 1000px x 288px, try cropping the image outside of WordPress and
   upload that image instead.
 *  Thread Starter [Bernardini](https://wordpress.org/support/users/bernardini/)
 * (@bernardini)
 * [14 years ago](https://wordpress.org/support/topic/please-help-me-header-issues/#post-2809901)
 * agreed it looks horrible on there lol. Looks perfect everywhere else. I’ll keep
   plugging away or go with an entirely different one. Thanks again!
 *  Thread Starter [Bernardini](https://wordpress.org/support/users/bernardini/)
 * (@bernardini)
 * [14 years ago](https://wordpress.org/support/topic/please-help-me-header-issues/#post-2809905)
 * Jan, so here is what I am on to. I saved the ugly blurred image onto my desktop
   that way the banner size was accurate. I went into Sketchbook Pro and opened 
   the image and cleared it then added a new image within the banner I cleared. 
   I uploaded and although small its alot cleaner and it fit. Now I must repeat 
   the steps and believe I’m FINALLY on the right path. Thanks for having me crop
   outside of WP.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Please Help Me – Header Issues’ is closed to new replies.

 * 5 replies
 * 2 participants
 * Last reply from: [Bernardini](https://wordpress.org/support/users/bernardini/)
 * Last activity: [14 years ago](https://wordpress.org/support/topic/please-help-me-header-issues/#post-2809905)
 * Status: not resolved

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