Title: Please Help Solving This FTP problem
Last modified: August 20, 2016

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# Please Help Solving This FTP problem

 *  [kalucharan](https://wordpress.org/support/users/kalucharan/)
 * (@kalucharan)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/please-help-solving-this-ftp-problem/)
 * Hi
    I have integrated headway theme with WordPress. The domain is hosted in a
   different web server. So while I am trying to install any new plug-in, it is 
   asking FTP Username and FTP Password which I do not know.If I enter the admin
   password it is showing error.So kindly help me how to solve this problem and 
   how to get this FTP credentials. Any suggestion highly appreciated. Thanks in
   advance

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [David Gard](https://wordpress.org/support/users/duck_boy/)
 * (@duck_boy)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/please-help-solving-this-ftp-problem/#post-3061340)
 * The only way that you can get your FTP credentials is by going to your host. 
   Depending on who it is, it may be that you have one username and password for
   everything (accessing MySQL, FTP, domain management, etc.), but some of the more
   advanced ones require you to set up accounts for the various different functionalities.
 *  Thread Starter [kalucharan](https://wordpress.org/support/users/kalucharan/)
 * (@kalucharan)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/please-help-solving-this-ftp-problem/#post-3061364)
 * Thank you very much for your reply. One thing here I want mention you that this
   FTP credentials are set by previous admin of the website and now I unable to 
   reach him because of some personal reasons. So is there any possibility that 
   we can find FTP credentials inside the code of any particular module without 
   asking to web host. Because what I believe it should be mentioned in any module.
   
   Waiting for your suggestion anxiously.Thanks again in advance.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/please-help-solving-this-ftp-problem/#post-3061373)
 * FTP login details are **only** available from your hosts.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Please Help Solving This FTP problem’ is closed to new replies.

## Tags

 * [FTP credentials](https://wordpress.org/support/topic-tag/ftp-credentials/)
 * [web host](https://wordpress.org/support/topic-tag/web-host/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/please-help-solving-this-ftp-problem/#post-3061373)
 * Status: not resolved

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