Title: Please wait
Last modified: February 27, 2023

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# Please wait

 *  Resolved [Campingfatter](https://wordpress.org/support/users/campingfatter/)
 * (@campingfatter)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/please-wait-6/)
 * Hi’ 
   I have problem with the pop-up. When filling in and trying to submit it 
   just keeps standing “PLEASE WAIT” and I just made a new pop-up yesterday on a
   fair, because the one which has been working earlier seem to have stopped 15.2.2023.
   as the block (submit) just turned black (hoover color) and nothing more. What
   do I do wrong?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplease-wait-6%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [3 years, 3 months ago](https://wordpress.org/support/topic/please-wait-6/#post-16509242)
 * Dear [@campingfatter](https://wordpress.org/support/users/campingfatter/),.
 * We are sorry to hear that you are facing issues.
   Could you please tell us what
   type of form/popup you are using currently?
 * Meanwhile can you please send us the system information file?
   You can retrieve
   it from here:
 * [How to Retrieve the “System Information” File](https://help.popup-builder.com/en/article/how-to-retrieve-the-system-information-file-19wirum/)
 * You can use [https://wetransfer.com/](https://wetransfer.com/) to send the file
   to us (the Get a Link option).
   Click here – [https://prnt.sc/174oX-9Hspki](https://prnt.sc/174oX-9Hspki)
   Choose the Get Transfer Link option and then place the link in this chat – [https://prnt.sc/_lQH0Rh20sme](https://prnt.sc/_lQH0Rh20sme)
 * Also, the URL ([https://auningcamping.dk/](https://auningcamping.dk/)) you sent
   us is not working. We are receiving the following message [https://prnt.sc/ShK9qr4sdAWW](https://prnt.sc/ShK9qr4sdAWW).

Viewing 1 replies (of 1 total)

The topic ‘Please wait’ is closed to new replies.

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## Tags

 * [Submit issue](https://wordpress.org/support/topic-tag/submit-issue/)

 * 1 reply
 * 2 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/please-wait-6/#post-16509242)
 * Status: resolved