Title: Pleeaase help!  Sloooow and database errors
Last modified: August 21, 2016

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# Pleeaase help! Sloooow and database errors

 *  Resolved [katefalconer](https://wordpress.org/support/users/katefalconer/)
 * (@katefalconer)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/pleeaase-help-sloooow-and-database-errors/)
 * I am losing time and money with NextGen 2.0.57.
 * I deactivated all of my plugins then reactivated W3 Cache and NextGen. That’s
   all I have running. Working anywhere in the dashboard is painfully slow and every
   1/2 hour or so, (3 hours into this today) the pages just return “Error Contacting
   Database”.
    Last night, I rolled back to 1.9.3 but when trying to insert a gallery
   into a page, the gallery drop down box was not populating, so I couldn’t use 
   that version either. I am running the newest version of Photocrati.
 * What can I do to at least move forward in a productive, stress-free NextGen environment?
 * Thanks in advance –
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/pleeaase-help-sloooow-and-database-errors/#post-4684800)
 * [@katefalconer](https://wordpress.org/support/users/katefalconer/) – Have you
   tried also not using We Total Cache (or any other plugin whatsoever aside from
   NextGEN Gallery)? as in, deactivating and ensuring all aspects of that plugin
   are not present and or being used by your site?
 * We experienced no significant issues during our test with our Photocrati theme
   and NextGEN Gallery so this is quite puzzling to read you would be finding one
   yourself.
 * Thanks!
 * – Cais.
 *  Thread Starter [katefalconer](https://wordpress.org/support/users/katefalconer/)
 * (@katefalconer)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/pleeaase-help-sloooow-and-database-errors/#post-4684901)
 * Hi Cais – Thanks for the reply.
    I deactivated W3 Total Cache two times to see
   if it was the culprit. It’s not. Running NextGEN by itself is very slow. I purged
   the cache via the browser (Chrome) and NextGEN is unusable or close to it. It
   doesn’t seem like I am the only one with this problem. Any suggestions? Thanks
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/pleeaase-help-sloooow-and-database-errors/#post-4685006)
 * [@katefalconer](https://wordpress.org/support/users/katefalconer/) – Have you
   updated to the most current release (from this morning), it may help a bit; but,
   otherwise, I would suggest trying to clear the image cache under Gallery > Other
   Options > Miscellaneous then give it some time (and some site refreshes) to rebuild
   the caches.
 * Unfortunately site performance issues tend to be mostly site related but see 
   if that helps any … and please let us know if it does, or does not.
 * Thanks!
 * – Cais.
 *  Thread Starter [katefalconer](https://wordpress.org/support/users/katefalconer/)
 * (@katefalconer)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/pleeaase-help-sloooow-and-database-errors/#post-4685111)
 * Ok – Here are the steps I followed…. And it is faster. Thank you.
 * Updated to very latest NextGEN release.
    re-activated W3 Total Cache. And this,
   I think was the biggie – “clear the image cache under Gallery > Other Options
   > Miscellaneous then give it some time (and some site refreshes) to rebuild the
   caches.”
 * Thank you for your help.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [12 years, 2 months ago](https://wordpress.org/support/topic/pleeaase-help-sloooow-and-database-errors/#post-4685112)
 * [@katefalconer](https://wordpress.org/support/users/katefalconer/) – I’m glad
   you are seeing some improvements, please let us know if things start to slow 
   down again and these steps to not help.
 * Thanks!
 * – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Pleeaase help! Sloooow and database errors’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
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## Tags

 * [Database Error](https://wordpress.org/support/topic-tag/database-error/)

 * 5 replies
 * 2 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [12 years, 2 months ago](https://wordpress.org/support/topic/pleeaase-help-sloooow-and-database-errors/#post-4685112)
 * Status: resolved