Title: Plug-in created “Debug” admin user
Last modified: May 26, 2017

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# Plug-in created “Debug” admin user

 *  Resolved [thrillho](https://wordpress.org/support/users/thrillho/)
 * (@thrillho)
 * [9 years ago](https://wordpress.org/support/topic/plug-in-created-debug-admin-user/)
 * Hello, we recently found a user named Debug with the email [debug@help.help](https://wordpress.org/support/topic/plug-in-created-debug-admin-user/debug@help.help?output_format=md),
   and with admin privileges on our website. Nobody from our team created this user
   so we immediately became concerned that our website had been hacked.
 * We eventually traced the creation of this mystery user back to your plug-in (
   we have the paid version). Why does your plug-in need to create this user?

Viewing 1 replies (of 1 total)

 *  Plugin Author [backup-dropbox](https://wordpress.org/support/users/backup-dropbox/)
 * (@backup-dropbox)
 * [9 years ago](https://wordpress.org/support/topic/plug-in-created-debug-admin-user/#post-9176055)
 * Hello thrillho,
    This user was automatically created through our backup&restore
   plugin for maintenance service ONLY. ONLY if there is some error in the process
   of backup or restore. So that we can ensure our services for you without any 
   difficulties and complications. This user has a randomly and highly strong generated
   password. In any case, before we can touch this user, we send an official request
   to the site owner to get an authorized access. We DO NOT SELL and DO NOT TRANSFER
   the data of our users/customers/visitors to third parties. If you don’t need 
   it – you can simply delete this user and deactivate “maintenance services” in
   plugin “Settings”.
 * Backup & Restore Dropbox Support Team

Viewing 1 replies (of 1 total)

The topic ‘Plug-in created “Debug” admin user’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/dropbox-backup_daecfb.svg)
 * [Backup & Restore Dropbox](https://wordpress.org/plugins/dropbox-backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/dropbox-backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/dropbox-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/dropbox-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/dropbox-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/dropbox-backup/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [backup-dropbox](https://wordpress.org/support/users/backup-dropbox/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/plug-in-created-debug-admin-user/#post-9176055)
 * Status: resolved