Title: Plug In Failed
Last modified: August 19, 2016

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# Plug In Failed

 *  Resolved [prich](https://wordpress.org/support/users/prich/)
 * (@prich)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plug-in-failed/)
 * I am having difficulty uploading Ultimate Smart Update Pinger. I apparently was
   loaded before and tells me the folder already exists.
 * Unpacking the package…
 * Installing the plugin…
 * Destination folder already exists. /home/prich/public_html/wp-content/plugins/
   ultimateplugins.com-smart-update-pinger/
 * Plugin install failed.
 * If it is already loaded in why does it not show up as active or give me the option
   to activate in the plugin menu. Not sure how this should be working with my FTP
   program (Filezilla), do I need to use that to change the folder settings? and
   How?
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plug-in-failed/#post-1551943)
 * Have you confirmed that this plugin is compatible with WP 3.0?
 *  Thread Starter [prich](https://wordpress.org/support/users/prich/)
 * (@prich)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plug-in-failed/#post-1552125)
 * The plugin developer said there should be no compatibility issue, i have explained
   the problem but says I may be something that I did in the upload process. Not
   sure where else to look for problem, where would I check to see that the folder
   already exists?
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plug-in-failed/#post-1552126)
 * Can you install the plugin manually?
 * [http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation](http://codex.wordpress.org/Managing_Plugins#Manual_Plugin_Installation)
 *  [anim8tr](https://wordpress.org/support/users/anim8tr/)
 * (@anim8tr)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plug-in-failed/#post-1552140)
 * The folder you uploaded into the plugins directory is actually the wrong one.
   The correct folder is actually a subdirectory of the folder you uploaded. It 
   is called:
    “ultimate-plugins-smart-update-pinger”
 * You uploaded it’s parent:
    “ultimateplugins.com-smart-update-pinger”
 * Try that and see if it works better. Also, be sure to follow the installation
   instructions. There are some additional steps you need to follow.
 *  Thread Starter [prich](https://wordpress.org/support/users/prich/)
 * (@prich)
 * [15 years, 11 months ago](https://wordpress.org/support/topic/plug-in-failed/#post-1552142)
 * Thank You,
 * I was able to upload the file manually. I had been trying to upload wrong file
   and wrong folder.
    Thanks for help

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plug In Failed’ is closed to new replies.

## Tags

 * [pinger](https://wordpress.org/support/topic-tag/pinger/)
 * [Plugin Install Failed](https://wordpress.org/support/topic-tag/plugin-install-failed/)

 * 5 replies
 * 4 participants
 * Last reply from: [prich](https://wordpress.org/support/users/prich/)
 * Last activity: [15 years, 11 months ago](https://wordpress.org/support/topic/plug-in-failed/#post-1552142)
 * Status: resolved

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