Plug-in suddenly stopped

  • Resolved emipg

    (@emipg)


    4 years, 9 months ago

    A few days ago, this stopped working on my site. Don’t know if this helps, but when I try to preview it only shows the title of the pop-up like a post. I have updated all plug-ins and running WP 5.8. Any help is appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter emipg

    (@emipg)

    4 years, 9 months ago

    Did a little more digging and when I run the inspection tool, I get the following error:

    Uncaught ReferenceError: SGPB_POPUP_PARAMS is not defined 874a9f8.js:922 
    at SGPBPopup.forceCheckCurrentPopupType (874a9f8.js:922)
    at SgpbEventListener.eventListener (874a9f8.js:2779)
    at Function.SgpbEventListener.popupObjCreator (874a9f8.js:2744)
    at HTMLDivElement.<anonymous> (874a9f8.js:2722)
    at Function.each (874a9f8.js:2)
    at s.fn.init.each (874a9f8.js:2)
    at Function.SgpbEventListener.init (874a9f8.js:2721)
    at 874a9f8.js:3178
    Thread Starter emipg

    (@emipg)

    4 years, 9 months ago

    Figured it out – it was a conflict with the theme and an option to compile all WordPress scripts. When I unchecked that it resolved the issue.

    Sygnoos Support

    (@sygnoossupport)

    4 years, 9 months ago

    Dear @emipg ,

    Thanks a lot for updating us about the status of the issue.

    We are glad you have figured that out.
    If you have any other questions we can assist you with, just let us know.

    Best,
    Popup Builder Team

Viewing 3 replies - 1 through 3 (of 3 total)

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