Title: Plug problem
Last modified: December 1, 2021

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# Plug problem

 *  Resolved [deroy94](https://wordpress.org/support/users/deroy94/)
 * (@deroy94)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plug-problem-3/)
 * Hello. Sorry for the spelling but I am using google translator. I have a problem
   with the plug on mobile devices. When the user clicks the “buy” button, he is
   not transferred to the payment form and the message “page not found” pops up.
   This only happens on phones, it works properly on a computer / laptop.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplug-problem-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/)
 * (@judagutor)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plug-problem-3/#post-15123481)
 * Hi [@deroy94](https://wordpress.org/support/users/deroy94/)!
 * Let’s try and check if the checkout page is created correctly. Please go to `
   WooCommerce > Status > Tools`, search for the **Create default WooCommerce pages**
   option, and click the **Create Pages** button.
 * Then, try again to see if the issue is solved.
 * If it persists and is only happening in mobile, the issue could be a conflict
   with your theme or with a plugin.
 * To determine what could be causing it, please temporarily switch your theme back
   to [Storefront](https://www.woocommerce.com/storefront/), disable all plugins
   except WooCommerce and repeat the action that is causing the problem. If that
   solves it, then re-enable all plugins one-by-one, until you find the one creating
   the conflict.
 * You can find a more detailed explanation on how to do a conflict test here: [https://docs.woocommerce.com/document/how-to-test-for-conflicts/](https://docs.woocommerce.com/document/how-to-test-for-conflicts/).
 * I hope this helps!
 *  Thread Starter [deroy94](https://wordpress.org/support/users/deroy94/)
 * (@deroy94)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plug-problem-3/#post-15126145)
 * I made these pages but it didn’t help. The problem persists and only occurs on
   mobile devices. I removed the add-ons and still nothing. The theme I’m using 
   is ListingHive
 *  [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/)
 * (@judagutor)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plug-problem-3/#post-15126736)
 * Then it probably could be a conflict with your ListingHive theme or with a plugin
   as well.
 * To be sure, you can temporarily disable all plugins except for WooCommerce and
   switch to one of the default themes like [Storefront](https://www.woocommerce.com/storefront/)
   and double-check with a test purchase as a customer.
 * Read more about plugin and theme conflicts here:
    [https://docs.woocommerce.com/document/woocommerce-self-service-guide/](https://docs.woocommerce.com/document/woocommerce-self-service-guide/)
 * Let us know how this goes for you.
 *  Thread Starter [deroy94](https://wordpress.org/support/users/deroy94/)
 * (@deroy94)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plug-problem-3/#post-15127260)
 * I have successfully fixed the problem. Now I have a question, is it possible 
   to set the automatic order status to “completed”? I have an advertisement page
   and I would like it to change the status itself when someone buys an advertisement
   promotion package and not me manually
 *  [Juan G. (woo-hc)](https://wordpress.org/support/users/judagutor/)
 * (@judagutor)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plug-problem-3/#post-15127316)
 * We are glad it got fixed! 🙂
 * > Now I have a question, is it possible to set the automatic order status to “
   > completed”?
 * Yes, it is possible. Please refer to this documentation to achieve that:
    [https://woocommerce.com/document/automatically-complete-orders/](https://woocommerce.com/document/automatically-complete-orders/)
 * Since this is a new topic, please create a new thread so everybody can benefit
   from your question and its answer.
 * I’ll mark this thread as resolved now.
 * Cheers!
 *  Thread Starter [deroy94](https://wordpress.org/support/users/deroy94/)
 * (@deroy94)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plug-problem-3/#post-15127434)
 * Thank you for your help. Everything works as it should 🙂 Very useful plugin 
   rated 6+

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Plug problem’ is closed to new replies.

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 * 6 replies
 * 2 participants
 * Last reply from: [deroy94](https://wordpress.org/support/users/deroy94/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/plug-problem-3/#post-15127434)
 * Status: resolved