Title: Plugin 2.x not syncing items with multiple attributes
Last modified: March 9, 2020

---

# Plugin 2.x not syncing items with multiple attributes

 *  Resolved [naroescapemotor](https://wordpress.org/support/users/naroescapemotor/)
 * (@naroescapemotor)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/plugin-2-x-not-syncing-items-with-multiple-attributes/)
 * This came up previously, and there were a bunch of people that have the same 
   issue, but I’m being told that since virtually nobody has this issue, they are
   not in any rush to fix it.
 * How many of you need items with multiple attributes (like with clothing – Size
   and Color) to sync from Woocommerce to Square? If you sell ANY clothing type 
   products, i would suspect you need this correct?
 * This USED to work in 1.0.38, but since 2.0 and up, it no longer works. There 
   was a thread about it and the woocommerce rep said to back down to 1.0.38. Is
   that what everyone did? Or, are you still having an issue?
 * If this is a problem, PLEASE comment here to show that it is important. Otherwise
   it may never get addressed.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-2-x-not-syncing-items-with-multiple-attributes%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [naroescapemotor](https://wordpress.org/support/users/naroescapemotor/)
 * (@naroescapemotor)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/plugin-2-x-not-syncing-items-with-multiple-attributes/#post-12525511)
 * Here is the link to an older thread where we were told to go to 1.0.38. Is that
   what everyone did?
    [https://wordpress.org/support/topic/products-with-more-than-one-attribute-cannot-be-synced-with-square/](https://wordpress.org/support/topic/products-with-more-than-one-attribute-cannot-be-synced-with-square/)
 *  [smallakin](https://wordpress.org/support/users/smallakin/)
 * (@smallakin)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/plugin-2-x-not-syncing-items-with-multiple-attributes/#post-12525672)
 * [@naroescapemotor](https://wordpress.org/support/users/naroescapemotor/) I reverted
   my version to 1.0.38 which is working although it does still randomly disconnect
   from my business location and therefore mess up my inventory sync. But that version
   is where I plan to stay until my new Shopify website is ready. 🙁
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/plugin-2-x-not-syncing-items-with-multiple-attributes/#post-12677791)
 * Hi there [@naroescapemotor](https://wordpress.org/support/users/naroescapemotor/),
 * I apologize for the late reply!
 * You’re absolutely right that currently, our extension is not syncing products
   with multiple attributes to Square. You can use the following workaround to still
   sync your products: [https://docs.woocommerce.com/document/woocommerce-square/#q-why-cant-i-sync-products-with-multiple-attributes](https://docs.woocommerce.com/document/woocommerce-square/#q-why-cant-i-sync-products-with-multiple-attributes)
 * Enjoy the rest of your day and stay safe!
 *  Thread Starter [naroescapemotor](https://wordpress.org/support/users/naroescapemotor/)
 * (@naroescapemotor)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/plugin-2-x-not-syncing-items-with-multiple-attributes/#post-12678275)
 * Hi Elvira K
    Unfortunately that ‘work around’ is not possible. with over 2000
   products, the VAST majority have multiple attributes, that’s just not feasible.
   For example: one product line we have has 10 versions/models and each version
   has anywhere from 5-7 colors and 12 sizes. There is no possible way to break 
   those out into individual offerings. That would be a HORRIBLE shopping experience
   for our customers.
 * this is a huge problem and makes the plug-in unusable for any company that sells
   any sort of clothing product. And again, it worked fine with 1.0.38 but was broken
   with 2.0.
 *  [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * (@treibalen)
 * [6 years, 1 month ago](https://wordpress.org/support/topic/plugin-2-x-not-syncing-items-with-multiple-attributes/#post-12713081)
 * Hi there [@naroescapemotor](https://wordpress.org/support/users/naroescapemotor/),
 * I apologize for the late reply! I totally understand how annoying this is.
 * We do track such requests internally, and I added your report there to show the
   demand for bringing this feature back.
 * Please keep an eye on [Square changelog](https://wordpress.org/plugins/woocommerce-square/#developers)
   to see if it’s added in the future releases.
 * You can also submit it to our Ideas Board which is also a good place to gather
   votes for a future publicly.
 * Having said that, I’m going to mark this as resolved – if you have any further
   questions, you can start a new thread.
 * Enjoy the rest of your day and stay safe!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin 2.x not syncing items with multiple attributes’ is closed to new
replies.

 * ![](https://ps.w.org/woocommerce-square/assets/icon-256x256.png?rev=3234354)
 * [WooCommerce Square](https://wordpress.org/plugins/woocommerce-square/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-square/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-square/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-square/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-square/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-square/reviews/)

## Tags

 * [attributes](https://wordpress.org/support/topic-tag/attributes/)

 * 5 replies
 * 3 participants
 * Last reply from: [Elvira K.](https://wordpress.org/support/users/treibalen/)
 * Last activity: [6 years, 1 month ago](https://wordpress.org/support/topic/plugin-2-x-not-syncing-items-with-multiple-attributes/#post-12713081)
 * Status: resolved