Title: Plugin Activate
Last modified: September 25, 2020

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# Plugin Activate

 *  Resolved [khsupport](https://wordpress.org/support/users/khsupport/)
 * (@khsupport)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-activate-3/)
 * Hello,
 * if I Try to Activate the Plugin in WordPress we get this Error Message.
 * Fatal error: Uncaught Error: Call to a member function add_cap() on null in C:\
   inetpub\wwwroot\wp-content\plugins\js-support-ticket\includes\activation.php:
   21 Stack trace: #0 C:\inetpub\wwwroot\wp-content\plugins\js-support-ticket\includes\
   activation.php(13): JSSTactivation::addCapabilites() #1 C:\inetpub\wwwroot\wp-
   content\plugins\js-support-ticket\js-support-ticket.php(125): JSSTactivation::
   jssupportticket_activate() #2 C:\inetpub\wwwroot\wp-includes\class-wp-hook.php(
   287): jssupportticket->jssupportticket_activate(”) #3 C:\inetpub\wwwroot\wp-includes\
   class-wp-hook.php(311): WP_Hook->apply_filters(”, Array) #4 C:\inetpub\wwwroot\
   wp-includes\plugin.php(478): WP_Hook->do_action(Array) #5 C:\inetpub\wwwroot\
   wp-admin\plugins.php(193): do_action(‘activate_js-sup…’) #6 {main} thrown in 
   C:\inetpub\wwwroot\wp-content\plugins\js-support-ticket\includes\activation.php
   on line 21
 * Can you Help use ?
 * Thanks

Viewing 1 replies (of 1 total)

 *  Plugin Author [JoomSky](https://wordpress.org/support/users/rabilal/)
 * (@rabilal)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-activate-3/#post-13453919)
 * Hi,
 * Please uninstall and install it again.
    Admin > Plugins > deactivate and delete.
 * Download and install it again.

Viewing 1 replies (of 1 total)

The topic ‘Plugin Activate’ is closed to new replies.

 * ![](https://ps.w.org/js-support-ticket/assets/icon-128x128.png?rev=3337825)
 * [JS Help Desk – AI-Powered Support & Ticketing System](https://wordpress.org/plugins/js-support-ticket/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/js-support-ticket/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/js-support-ticket/)
 * [Active Topics](https://wordpress.org/support/plugin/js-support-ticket/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/js-support-ticket/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/js-support-ticket/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [JoomSky](https://wordpress.org/support/users/rabilal/)
 * Last activity: [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-activate-3/#post-13453919)
 * Status: resolved