Title: Plugin Active but not accessible
Last modified: August 17, 2023

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# Plugin Active but not accessible

 *  Resolved [brynfm](https://wordpress.org/support/users/brynfm/)
 * (@brynfm)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-active-but-not-accessible/)
 * Hello,
 * I had table press up and running but after resetting the roles table in the WordPress
   database I am experiencing a bug where I cannot access the Table press plugin
   menu. The plugin seems to be installed as I can add table press elements to a
   page, however I am not authorised to use the plugins menus. The only error message
   I have been able to observe if when installing the plugin:
 * Add new Plugin > Table Press > Install Now > Activate > Warning message: “Sorry,
   you are not allowed to access this page.”
 * I am logged in as the admin account created when Installing WordPress, and I 
   checked the accounts admin privileges/capabilities in the database. I used the
   Members plugin to assign all Table Press Tables capabilities.
 * I experienced this bug with other plugins and was able to solve it by dropping
   their respective tables in the WP database. Because I cant access the plugins
   menu I cant use the settings option to reset all the plugins elements.
 * I was wondering if you might be able to point me towards any Table press authorisation
   mechanisms / tables in the database that I can delete?
 * Thanks and best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-active-but-not-accessible/#post-16979460)
 * Hi,
 * thanks for your post, and sorry for the trouble.
 * Indeed, resetting user access roles directly in the database might have caused
   this. Fortunately, there should be an easy fix: [https://tablepress.org/faq/tablepress-not-in-admin-menu/](https://tablepress.org/faq/tablepress-not-in-admin-menu/)
 * Regards,
   Tobias
 *  Thread Starter [brynfm](https://wordpress.org/support/users/brynfm/)
 * (@brynfm)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-active-but-not-accessible/#post-16979479)
 * Thank you Tobias for your quick response, that solved the issue!
 * Best regards,
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-active-but-not-accessible/#post-16979775)
 * Hi,
 * no problem, you are very welcome! 🙂 Good to hear that this helped!
 * Best wishes,
   Tobias
 * P.S.: In case you haven’t, please rate TablePress [here](https://wordpress.org/support/plugin/tablepress/reviews/#new-post)
   in the plugin directory. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin Active but not accessible’ is closed to new replies.

 * ![](https://ps.w.org/tablepress/assets/icon.svg?rev=3192944)
 * [TablePress - Tables in WordPress made easy](https://wordpress.org/plugins/tablepress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tablepress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/tablepress/)
 * [Active Topics](https://wordpress.org/support/plugin/tablepress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tablepress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tablepress/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/plugin-active-but-not-accessible/#post-16979775)
 * Status: resolved