Title: Plugin active versions
Last modified: November 14, 2019

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# Plugin active versions

 *  Resolved [creativeinteractivemedia](https://wordpress.org/support/users/creativeinteractivemedia/)
 * (@creativeinteractivemedia)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/plugin-active-versions/)
 * I am wondering if plugin stats are displaying correct data and how often are 
   stats updated. Recently I updated my plugin from version 1.0.0 to version 2.1.0
   and after that to 2.1.1. Plugin stats are still showing that 100% users are on
   version 1.0.0, even though plugin was downloaded over 100 times after it was 
   updated to 2.1.0. I also installed version 2.1.0 on 4 different live websites,
   2 days ago, so data about plugin active versions seems to be wrong.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-active-versions%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/)
 * (@sterndata)
 * Volunteer Forum Moderator
 * [6 years, 6 months ago](https://wordpress.org/support/topic/plugin-active-versions/#post-12132707)
 * There’s lots of issues right now with caching on wp.org that one hopes are soon
   resolved.
 *  Thread Starter [creativeinteractivemedia](https://wordpress.org/support/users/creativeinteractivemedia/)
 * (@creativeinteractivemedia)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/plugin-active-versions/#post-12132738)
 * Thanks much for the quick reply!
 *  Moderator [Samuel Wood (Otto)](https://wordpress.org/support/users/otto42/)
 * (@otto42)
 * WordPress.org Admin
 * [6 years, 6 months ago](https://wordpress.org/support/topic/plugin-active-versions/#post-12135973)
 * It is not a caching issue. Your plugin has less than 30 installs and you updated
   it only 5 days ago.
 * Recognize that the stats system relies on, essentially, self-reporting. Update
   checks. When the WordPress installation checks for updates, we record that, and
   produce stats based on that information. WordPress only actually runs when the
   site is viewed, so some sites don’t check for updates for potentially weeks at
   a time. If nobody is viewing a WordPress site, then it’s not running, and essentially
   doesn’t do anything at all.
 * The stats update when those sites are active, and they don’t when those sites
   are inactive. The data is one that works based on the law of averages. We’re 
   not actively going out and gathering data, we’re passively waiting for it to 
   show up. So.. yeah, your data hasn’t shown up yet, because you’re waiting on 
   less than 30 sites to report in and check for plugin updates, which relies on
   somebody actively looking at them first.
 *  Thread Starter [creativeinteractivemedia](https://wordpress.org/support/users/creativeinteractivemedia/)
 * (@creativeinteractivemedia)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/plugin-active-versions/#post-12136834)
 * Thanks. I understand how active installs number is calculated. But active versions
   stats are strange, it shows that all active installs are version 1.0.0 even though
   more than 100 downloads were after updating to 2.1.0. Also I have 2.1.0 installed
   and activated on 4 different websites that have visitors for sure.
    I just wonder
   if I did something wrong when updating the plugin, so new version is not counted
   as active install.
 *  Moderator [Samuel Wood (Otto)](https://wordpress.org/support/users/otto42/)
 * (@otto42)
 * WordPress.org Admin
 * [6 years, 6 months ago](https://wordpress.org/support/topic/plugin-active-versions/#post-12137695)
 * It’s probably because it’s less than 10 installs. I don’t think we even count
   that until it has more than 10 installs.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin active versions’ is closed to new replies.

 * In: [Everything else WordPress](https://wordpress.org/support/forum/miscellaneous/)
 * 5 replies
 * 3 participants
 * Last reply from: [Samuel Wood (Otto)](https://wordpress.org/support/users/otto42/)
 * Last activity: [6 years, 6 months ago](https://wordpress.org/support/topic/plugin-active-versions/#post-12137695)
 * Status: resolved

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