Plugin adding re-adding items to cart

  • Resolved dorefresh

    (@dorefresh)


    8 years, 3 months ago

    Hi,

    We had an issue when products were reappearing in cart after removing them.

    We found that some other users had the same issue while using this plugin. This took us hours of testing and research.

    Also, I think that the plugin was slowing the whole e-shop down significantly.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support khungate

    (@khungate)

    8 years, 2 months ago

    @dorefresh, thanks for reaching out. In 2.1.5 we were able to spot this bug and implement a fix: https://github.com/mailchimp/mc-woocommerce/issues/189.

    Also in this release, there was an effort to improve the efficiency of the plugin’s queue processing and syncing in general. If you haven’t upgraded to the latest version yet, we highly recommend doing so; it could very well fix the “slowing” issue you described.

    upsto

    (@upsto)

    8 years ago

    Hi, after passing to the 2.1.7 the problem seems to be back.
    Should I try to go back to a previous version ?

    Thanks !

    Plugin Support khungate

    (@khungate)

    8 years ago

    Hi @upsto, I’ve tried to recreate the issue with an existing customer and a guest customer but all is clearing as expected after checkout. Could you double-check your site again and make sure it wasn’t some sort of fluke with cookies or caching? Maybe clear those out and give it a go again.

    If you continue experiencing the problem, please open up a support thread on GitHub with a screencast of the issue if possible.

    – Kyle

    • This reply was modified 8 years ago by khungate.
    upsto

    (@upsto)

    7 years, 11 months ago

    So after all, it was a cache problem. Thanks a lot !

    Plugin Support khungate

    (@khungate)

    7 years, 11 months ago

    Most welcome @upsto, glad to hear that was the issue. Don’t hesitate to get back in touch if you need anything else.

    Also, if you’re having a good experience with the plugin, please consider leaving us a positive review 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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