Title: [Plugin: Amazon Reloaded for WordPress] Credentials error Last modified: August 19, 2016 --- # [Plugin: Amazon Reloaded for WordPress] Credentials error * Resolved [arphaus](https://wordpress.org/support/users/arphaus/) * (@arphaus) * [15 years, 8 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/) * I keep getting the error * > Your credentials seem to be incorrect. Please check them and try again. * The credentials are correct – I doublechecked them, tried 2 existing credentials and tried making a new pair as well. No dice. Is this an issue with my AWS account or the plugin? Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/page/2/?output_format=md) * [Jeremy Ashburn](https://wordpress.org/support/users/jeremyashburn/) * (@jeremyashburn) * [15 years, 8 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694021) * Try switching the fields. That should work. I’ve got the plugin to save the credentials correctly but it doesn’t look like Amazon is registering the clicks properly. * Plugin Author [nickohrn](https://wordpress.org/support/users/nickohrn/) * (@nickohrn) * [15 years, 8 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694237) * The credentials fields are correct. You may have them in the wrong order because of a bad UI decision on my part. * [mediadecay](https://wordpress.org/support/users/mediadecay/) * (@mediadecay) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694276) * I’m having this same problem. I’m putting the “Access Key ID” in the second box and the “Secret Access Key” (the one next to the “Access Key ID” that you have to click to view) in the first box and it tells me my credentials are incorrect. I’ve even tried reversing them and no luck. * [Steve](https://wordpress.org/support/users/steveatty/) * (@steveatty) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694282) * So what is the solution to this? * [M.K. Safi](https://wordpress.org/support/users/msafi/) * (@msafi) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694290) * Yeah, I just entered the keys in the wrong order and tested the combination, and got an error. Then I switched the keys, and….I still go the error….Now what?! * [Matt Rad](https://wordpress.org/support/users/matthew_radich/) * (@matthew_radich) * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694291) * +1 for the same problem. I also have tried and re-tried with different combinations. * [ffwtbol](https://wordpress.org/support/users/ffwtbol/) * (@ffwtbol) * [15 years, 6 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694313) * +1 same problem * [Scooterswag](https://wordpress.org/support/users/scooterswag/) * (@scooterswag) * [15 years, 6 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694318) * +1 same problem. Amazon confirmed I was using the correct keys. * [John](https://wordpress.org/support/users/johnh23/) * (@johnh23) * [15 years, 6 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694319) * Not having any luck here either. Seems like it WAS working. But now I’m getting the error message. * [purefuel99](https://wordpress.org/support/users/purefuel99/) * (@purefuel99) * [15 years, 6 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694320) * Ditto on this one. Anyone have any luck? * [dishragdiarist](https://wordpress.org/support/users/dishragdiarist/) * (@dishragdiarist) * [15 years, 6 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694321) * +1 same problem. * [John](https://wordpress.org/support/users/johnh23/) * (@johnh23) * [15 years, 6 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694322) * Hmm, still have the error, but now wondering if it matters. My tracking ID seems to be showing up in the Amazon urls. * [kelvinmedina](https://wordpress.org/support/users/kelvinmedina/) * (@kelvinmedina) * [15 years, 5 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694329) * [@nickohrn](https://wordpress.org/support/users/nickohrn/) * I am having the same problem, Any chance you can update your plugin? 🙂 * [kelvinmedina](https://wordpress.org/support/users/kelvinmedina/) * (@kelvinmedina) * [15 years, 5 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694330) * Solved! * With the TSL iframe plugin ([http://wordpress.org/extend/plugins/tsl-iframe-unfilter/](http://wordpress.org/extend/plugins/tsl-iframe-unfilter/)) you can insert the iframe code produced by Amazon Affiliate Program into posts. Of this way, Tiny MCE editor cannot remove the iframe code. * * Remember to insert the code as HTML view. * [kelvinmedina](https://wordpress.org/support/users/kelvinmedina/) * (@kelvinmedina) * [15 years, 5 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/#post-1694331) * Another alternative ([http://wordpress.org/extend/plugins/embed-iframe/](http://wordpress.org/extend/plugins/embed-iframe/)). Viewing 15 replies - 1 through 15 (of 21 total) 1 [2](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/page/2/?output_format=md) The topic ‘[Plugin: Amazon Reloaded for WordPress] Credentials error’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/amazon-reloaded-for-wordpress.svg) * [Amazon Reloaded for WordPress](https://wordpress.org/plugins/amazon-reloaded-for-wordpress/) * [Support Threads](https://wordpress.org/support/plugin/amazon-reloaded-for-wordpress/) * [Active Topics](https://wordpress.org/support/plugin/amazon-reloaded-for-wordpress/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/amazon-reloaded-for-wordpress/unresolved/) * [Reviews](https://wordpress.org/support/plugin/amazon-reloaded-for-wordpress/reviews/) * 21 replies * 16 participants * Last reply from: [overcomer27549](https://wordpress.org/support/users/overcomer27549/) * Last activity: [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-amazon-reloaded-for-wordpress-credentials-error/page/2/#post-1694409) * Status: resolved