Title: Plugin and Losing Customization
Last modified: October 9, 2020

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# Plugin and Losing Customization

 *  [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-and-losing-customization/)
 * Hello,
    I have a WordPress e-commerce web page. There is an issue I am curious
   about. However, I could not find a definitive solution. I use a child theme so
   that the changes I made on the theme are not lost. But I know what can I do for
   plugins. What can I do so that the changes are not lost when the plugin is updated?
   For example; I made changes to the wooocommerce / templates / loops / result-
   count.php file. How to uppdate WordPress plugin without Losing Customization?
 * According to my research, the following is suggested: “Copy and edit the same
   file on child theme in the same directory.”
 * Yes I do this but the changes are not visible on the theme. Why could this be
   caused? Is there an alternative solution?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Salman Aslam](https://wordpress.org/support/users/sulmanpucit/)
 * (@sulmanpucit)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-and-losing-customization/#post-13515492)
 * Hi [@loopforever](https://wordpress.org/support/users/loopforever/),
 * I guess you are copying the file to child theme root. Please move it to themes/
   YOURTHEME-child/woocommerce/templates/loop. You will be good then.
 * Have a nice day 🙂
 *  Thread Starter [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-and-losing-customization/#post-13515511)
 * Thank you for your answer. I could not fully understand. Should I copy the Child
   Theme? Is that wrong ?
 * 1-) I go to cPanel> File Manager.
    2-) I enter the relevant web page folder. 
   3-) I go to wp-content> themes> corresponding child theme folder (for example,
   wp-child). Is this wrong? Later: 4-) In this folder, I put “wooocommerce” (in
   this) “templates” (in this) “loop” (in this) result-count.php. Of course, I’m
   also adding result-count.php directly, with existing content. Then I’m editing.
   However, as I said at the beginning, I cannot see this in the theme. However,
   I can see if I make the same change directly from the plugins> edit plugin section
   in wp-admin.
    -  This reply was modified 5 years, 8 months ago by [loopforever](https://wordpress.org/support/users/loopforever/).
 *  [JNashHawkins](https://wordpress.org/support/users/jnashhawkins/)
 * (@jnashhawkins)
 * [5 years, 8 months ago](https://wordpress.org/support/topic/plugin-and-losing-customization/#post-13516068)
 * You’re modifying a WooCommerce plugin file… right?
 * You’re best bet is to ask them for help as this has nothing to do with the theme
   or WordPress itself. Most of the time you should leave plugins alone except as
   advised by the plugin author or else fork the plugin if needed to keep the plugin
   away from the update process.
 * Asking the plugin author for help may give you some better advice, possibly a
   theme function instead (for inclusion in your child theme), and/or possibly cause
   a change or improvement to the plugin which might benefit many others.
 *  Thread Starter [loopforever](https://wordpress.org/support/users/loopforever/)
 * (@loopforever)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-and-losing-customization/#post-13522281)
 * Thank you so much. I wonder, what problem can occour if never update the plugin?
   
   This can be in another plugin besides woocommerce.
    -  This reply was modified 5 years, 7 months ago by [loopforever](https://wordpress.org/support/users/loopforever/).

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin and Losing Customization’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [loopforever](https://wordpress.org/support/users/loopforever/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-and-losing-customization/#post-13522281)
 * Status: not resolved

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