Title: [Plugin: App Store Assistant] Not working
Last modified: August 20, 2016

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# [Plugin: App Store Assistant] Not working

 *  Resolved [dillonmccluskey](https://wordpress.org/support/users/dillonmccluskey/)
 * (@dillonmccluskey)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-app-store-assistant-not-working/)
 * After I downloaded and installed the plugin, my whole wordpress account just 
   shut down. It doesn’t let me log in or use my dashboard. What should I do?
 * [http://wordpress.org/extend/plugins/app-store-assistant/](http://wordpress.org/extend/plugins/app-store-assistant/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [SEALsystems](https://wordpress.org/support/users/sealsystems/)
 * (@sealsystems)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-app-store-assistant-not-working/#post-2942441)
 * Your best bet would be to connect to the server and drag/delete the plugin from
   the /wp-content/plugins folder, then try accessing your site again.
 *  Plugin Author [SEALsystems](https://wordpress.org/support/users/sealsystems/)
 * (@sealsystems)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-app-store-assistant-not-working/#post-2942539)
 * Then try downloading the plugin again. It may be a conflict with another plugin
   as well. Does it give you any error messages?
 *  Thread Starter [dillonmccluskey](https://wordpress.org/support/users/dillonmccluskey/)
 * (@dillonmccluskey)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-app-store-assistant-not-working/#post-2942555)
 * it does not give me any error messages other than:
 * Server error
    The website encountered an error while retrieving [http://www.officialapex.com/wp-admin/](http://www.officialapex.com/wp-admin/).
   It may be down for maintenance or configured incorrectly. Here are some suggestions:
   Reload this webpage later. HTTP Error 500 (Internal Server Error): An unexpected
   condition was encountered while the server was attempting to fulfill the request.
 *  [grid](https://wordpress.org/support/users/grid/)
 * (@grid)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-app-store-assistant-not-working/#post-2942610)
 * Why is this resolved? Was it fixed offline?
 *  Plugin Author [SEALsystems](https://wordpress.org/support/users/sealsystems/)
 * (@sealsystems)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-app-store-assistant-not-working/#post-2942611)
 * We were not able to reproduce the error. This usually happens when the plugin
   was not downloaded completely. The plugin was re-uploaded to the WordPress CVN
   server, and I did not hear back from dillonmccluskey. I also do have any further
   reports of this happening to anyone else.
 * Were you experiencing something similar?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘[Plugin: App Store Assistant] Not working’ is closed to new replies.

 * ![](https://ps.w.org/app-store-assistant/assets/icon-256x256.png?rev=980096)
 * [App Store Assistant](https://wordpress.org/plugins/app-store-assistant/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/app-store-assistant/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/app-store-assistant/)
 * [Active Topics](https://wordpress.org/support/plugin/app-store-assistant/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/app-store-assistant/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/app-store-assistant/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [SEALsystems](https://wordpress.org/support/users/sealsystems/)
 * Last activity: [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-app-store-assistant-not-working/#post-2942611)
 * Status: resolved