Title: Plugin assets not loading sometimes
Last modified: January 23, 2019

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# Plugin assets not loading sometimes

 *  Resolved [gioven](https://wordpress.org/support/users/gioven/)
 * (@gioven)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-assets-not-loading-sometimes/)
 * Hi,
 * we have two author pages created with the same author.php template.
 * On this one you can see the badges on the left correctly open a pop up onclick.
 * Try manovale, idraulico or ragioniere
 * [https://wa-mi-staging.beetest.it/author/Francesca/](https://wa-mi-staging.beetest.it/author/Francesca/)
 * On this one instead the assets are not loading and the plugin doesn’t bind the
   event to the
    - , so no popup!
    - [https://wa-mi-staging.beetest.it/author/gioven/](https://wa-mi-staging.beetest.it/author/gioven/)
    - These are the only settings we set up for each pop up
    - [https://ibb.co/2kpDs3C](https://ibb.co/2kpDs3C)
    - Can you help me?
    - Thanks,
    - Nicolò
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-assets-not-loading-sometimes%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [gioven](https://wordpress.org/support/users/gioven/)
 * (@gioven)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-assets-not-loading-sometimes/#post-11122343)
 * Ok, I’ve found out that the plugin works just when a user has posted at least
   one article.
 * If the user has pubblished no articles the assets won’t load.
 * How can I work around this?
 *  [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * (@sygnoossupport)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-assets-not-loading-sometimes/#post-11125185)
 * Dear [@gioven](https://wordpress.org/support/users/gioven/),
 * Seems some of WP standard functionalities (wp_enqueue_scripts) do not work on
   your page.
    This is why the popup doesn’t load correctly. Please, make sure your
   page is built according to the WP standard functionalities. Contact us for more
   help, please: [support@sygnoos.com](https://wordpress.org/support/topic/plugin-assets-not-loading-sometimes/support@sygnoos.com?output_format=md)

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin assets not loading sometimes’ is closed to new replies.

 * ![](https://ps.w.org/popup-builder/assets/icon-128x128.gif?rev=2698840)
 * [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/popup-builder/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/popup-builder/)
 * [Active Topics](https://wordpress.org/support/plugin/popup-builder/active/)
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## Tags

 * [assets](https://wordpress.org/support/topic-tag/assets/)
 * [class](https://wordpress.org/support/topic-tag/class/)
 * [css](https://wordpress.org/support/topic-tag/css/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * 2 replies
 * 2 participants
 * Last reply from: [Sygnoos Support](https://wordpress.org/support/users/sygnoossupport/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/plugin-assets-not-loading-sometimes/#post-11125185)
 * Status: resolved