Title: Plugin – author image broken/wrong image Last modified: November 21, 2022 --- # Plugin – author image broken/wrong image * Resolved [mpdesai](https://wordpress.org/support/users/mpdesai/) * (@mpdesai) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/) * The plugin is causing an issue so that either the wrong image is showing for the author or the image links are broken. When i deactivate the plugin the issue goes away. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-author-image-broken-wrong-image%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [A. Jones](https://wordpress.org/support/users/nomadcoder/) * (@nomadcoder) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/#post-16219948) * Hello, * It looks like this is an issue for the comments avatar. I will look into it. Thank you for letting me know. * Plugin Author [A. Jones](https://wordpress.org/support/users/nomadcoder/) * (@nomadcoder) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/#post-16220108) * Follow up: * In the settings for the plugin, please try checking * Disable guest author for comments (beta) * and let me know if this resolves your issue. * Thread Starter [mpdesai](https://wordpress.org/support/users/mpdesai/) * (@mpdesai) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/#post-16220202) * Hi, * Thanks for the quick turnaround. * I don’t see the option for any settings in the plugin – how do i get to that? * The only options that i see are “Deactivate, Translate, Troubleshoot”. * Plugin Author [A. Jones](https://wordpress.org/support/users/nomadcoder/) * (@nomadcoder) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/#post-16220554) * The settings for the plugin can be found in the admin menu under the settings option. Settings->guest author name * Plugin Author [A. Jones](https://wordpress.org/support/users/nomadcoder/) * (@nomadcoder) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/#post-16220767) * The settings can be found in the admin menu under settings. Settings->guest author name. If you do not see this in your menu, please check with whoever has admin rights. * If you see this twice, it’s because I had my VPN set to Greece and the post has been held for moderation. * Thread Starter [mpdesai](https://wordpress.org/support/users/mpdesai/) * (@mpdesai) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/#post-16221184) * I was able to get to the Settings and checked the option that you mentioned. I am still seeing the same behaviour. * Plugin Author [A. Jones](https://wordpress.org/support/users/nomadcoder/) * (@nomadcoder) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/#post-16221374) * That’s odd. Please double check that you saved the settings. * This resolved the issue when I tested it. Do you have a cache installed? Please clear the cache and your browser cache and view the page when logged out. Possibly in another browser. * If this still does not resolve your issue, can you let me know if you are using a plugin for your comments and what theme you are using? - This reply was modified 3 years, 6 months ago by [A. Jones](https://wordpress.org/support/users/nomadcoder/). * Thread Starter [mpdesai](https://wordpress.org/support/users/mpdesai/) * (@mpdesai) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/#post-16221451) * I cleared cache, tried in an incognito browser and also tried a different browser– same behaviour. i don’t see any plugin for comments in my list of installed plugins. * I am using “Broadsheet” theme. * Plugin Author [A. Jones](https://wordpress.org/support/users/nomadcoder/) * (@nomadcoder) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/#post-16221464) * Unfortunately, that’s a premium theme. I assume that you double checked your settings. * Since I can not duplicate the issue, you might want to try another theme, like the 2022 theme in the customizr in preview mode. * Thread Starter [mpdesai](https://wordpress.org/support/users/mpdesai/) * (@mpdesai) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/#post-16221470) * I would really appreciate your support – can you help troubleshoot as a paid service – maybe we can get on a zoom call where you have access to my theme? * Plugin Author [A. Jones](https://wordpress.org/support/users/nomadcoder/) * (@nomadcoder) * [3 years, 6 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/#post-16221474) * Please email me at [adrian@winterhill.net](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/adrian@winterhill.net?output_format=md). * Plugin Author [A. Jones](https://wordpress.org/support/users/nomadcoder/) * (@nomadcoder) * [3 years, 5 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/#post-16258849) * We were not able to duplicate this issue. It is possibly related to Wordrpess. com hosting. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Plugin – author image broken/wrong image’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/guest-author-name.svg) * [(Simply) Guest Author Name](https://wordpress.org/plugins/guest-author-name/) * [Frequently Asked Questions](https://wordpress.org/plugins/guest-author-name/#faq) * [Support Threads](https://wordpress.org/support/plugin/guest-author-name/) * [Active Topics](https://wordpress.org/support/plugin/guest-author-name/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/guest-author-name/unresolved/) * [Reviews](https://wordpress.org/support/plugin/guest-author-name/reviews/) * 13 replies * 2 participants * Last reply from: [A. Jones](https://wordpress.org/support/users/nomadcoder/) * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/plugin-author-image-broken-wrong-image/#post-16258849) * Status: resolved