Title: Plugin Auto UPdate Help
Last modified: August 19, 2016

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# Plugin Auto UPdate Help

 *  [Jay Mayu](https://wordpress.org/support/users/mayooresan/)
 * (@mayooresan)
 * [18 years, 1 month ago](https://wordpress.org/support/topic/plugin-auto-update-help/)
 * When I try to update my plugin using WP inerface, I was redirected to a page 
   where it asked for my ftp details.
 * I have given all the details as i use to login to my ftp account. but it’s generating
   a error message saying…
 * > Error: There was an error connecting to the server, Please verify the settings
   > are correct
 * what could be the problem?
 * PS: I used my domain name for host! is it correct?
 * thanks in advance

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [burtonld](https://wordpress.org/support/users/burtonld/)
 * (@burtonld)
 * [17 years, 8 months ago](https://wordpress.org/support/topic/plugin-auto-update-help/#post-737405)
 * I’m having the same problem. My webhost says I need to be using port 2121 but
   I’m not sure if I can do this by specifying my host as hostname:2121 when it 
   asks for the host name or not.
 *  [burtonld](https://wordpress.org/support/users/burtonld/)
 * (@burtonld)
 * [17 years, 7 months ago](https://wordpress.org/support/topic/plugin-auto-update-help/#post-737413)
 * Still no help on this?
 *  [keasone](https://wordpress.org/support/users/keasone/)
 * (@keasone)
 * [17 years, 5 months ago](https://wordpress.org/support/topic/plugin-auto-update-help/#post-737439)
 * Same problem hee, i tried several things, plase, can someone their settings as
   an example?
 *  [burtonld](https://wordpress.org/support/users/burtonld/)
 * (@burtonld)
 * [17 years, 5 months ago](https://wordpress.org/support/topic/plugin-auto-update-help/#post-737445)
 * I don’t know what happened but about the same time that 2.6something came out
   my webhosting service also made some changes in their hosting environment and
   suddenly the Plugin Auto Update works. Other things have broken but the auto 
   update works.
 *  [repeatpenguin](https://wordpress.org/support/users/repeatpenguin/)
 * (@repeatpenguin)
 * [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-auto-update-help/#post-737451)
 * I ran into the same issue when I first upgraded. Basically you want to fill in
   the same info you use to ftp to the server, this would include port specification,
   if required by your host. In other words:
 * Hostname: yourdomain.com:21 (if port 21 is required
    username password
 * It should work fine then.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin Auto UPdate Help’ is closed to new replies.

## Tags

 * [WPAU](https://wordpress.org/support/topic-tag/wpau/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 5 replies
 * 4 participants
 * Last reply from: [repeatpenguin](https://wordpress.org/support/users/repeatpenguin/)
 * Last activity: [17 years, 4 months ago](https://wordpress.org/support/topic/plugin-auto-update-help/#post-737451)
 * Status: not resolved

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