Title: [Plugin: Automatic WordPress Backup] Automatic WordPress Backup zip not found
Last modified: August 19, 2016

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# [Plugin: Automatic WordPress Backup] Automatic WordPress Backup zip not found

 *  [AutomatedRig](https://wordpress.org/support/users/automatedrig/)
 * (@automatedrig)
 * [15 years, 4 months ago](https://wordpress.org/support/topic/plugin-automatic-wordpress-backup-automatic-wordpress-backup-zip-not-found/)
 * I think that is my issue anyway, I have reviewed the requirements and everything
   seems to be good. The only red on my plugin settings page for this is the last
   item at the bottom of the page “zip not found”. Any help would be appreciated.
   Thanks.
 * [http://wordpress.org/extend/plugins/automatic-wordpress-backup/](http://wordpress.org/extend/plugins/automatic-wordpress-backup/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [arnaudin](https://wordpress.org/support/users/arnaudin/)
 * (@arnaudin)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-automatic-wordpress-backup-automatic-wordpress-backup-zip-not-found/#post-1883781)
 * I am having this same problem. Is there any workaround? After a call to support
   it sounds like the host is not going to install zip for me.
 *  [arnaudin](https://wordpress.org/support/users/arnaudin/)
 * (@arnaudin)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-automatic-wordpress-backup-automatic-wordpress-backup-zip-not-found/#post-1883782)
 * Update: I found a more helpful support person who told me zip was actually already
   on the server. I updated the “automatic-wordpress-backup.php” file such that 
   the shell_exec commands referenced the absolute path to zip which was “/usr/bin/
   zip” instead of simply “zip”
 *  [cw17s0n](https://wordpress.org/support/users/cw17s0n/)
 * (@cw17s0n)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-automatic-wordpress-backup-automatic-wordpress-backup-zip-not-found/#post-1883789)
 * [@arnaudin](https://wordpress.org/support/users/arnaudin/) I seem to have the
   same issue you had, I’ve been going through and replacing “zip” with “/usr/bin/
   zip” to no avail, any chance you could tell me which lines need to changed? Thanks
 *  [arnaudin](https://wordpress.org/support/users/arnaudin/)
 * (@arnaudin)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-automatic-wordpress-backup-automatic-wordpress-backup-zip-not-found/#post-1883790)
 * Line 712: $result = shell_exec(‘/usr/bin/zip -r ‘ . $file . ‘ ‘ . implode(‘ ‘,
   apply_filters(‘awb_backup_folders’, $backups)) . ‘ -x *uploads/awb*’);
 * Line 723: $result = shell_exec(‘/usr/bin/zip -u ‘ . $file . ‘ awb-database-backup.
   sql’);
 * Line 749: $result = shell_exec(‘/usr/bin/zip -u ‘ . $file . ‘ manifest.txt’);
 *  [cw17s0n](https://wordpress.org/support/users/cw17s0n/)
 * (@cw17s0n)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-automatic-wordpress-backup-automatic-wordpress-backup-zip-not-found/#post-1883791)
 * Thanks, I’ll have to keep digging, I have the same thing you do, and my host 
   said zip is installed and available at the path /usr/bin/zip. But the plugin 
   still says zip not found.
 *  Thread Starter [AutomatedRig](https://wordpress.org/support/users/automatedrig/)
 * (@automatedrig)
 * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-automatic-wordpress-backup-automatic-wordpress-backup-zip-not-found/#post-1883792)
 * Hey all, haven’t been around for a bit. Just an update on my end > basically 
   it just started working for me. When I clicked the manual update at the beginning
   it wouldn’t take. I walked away from it for a day to think about it. Reloaded
   my secret key etc from s3 and let it go. The zip not found is still there but
   every backup is sent to my bucket so I’m happy. Sorry for not being able to shed
   any light. It’s a great plugin but not even as much as a response from the developer
   after I submitted a request for support. I am not adverse to paying for the support(
   although I filled out the free support form) there wasn’t even a confirmation
   email stating that he’d received the request. If it had bumped back to me and
   said for quicker service then I would have paid. I just have a problem with paying
   up front for something I am putting out there with out a confirmation that I’ll
   receive any service.
 *  [Hasitha Prabath](https://wordpress.org/support/users/hasitha-prabhath/)
 * (@hasitha-prabhath)
 * [15 years ago](https://wordpress.org/support/topic/plugin-automatic-wordpress-backup-automatic-wordpress-backup-zip-not-found/#post-1883808)
 * Same here.
    I’m deactivate this plugin and installed BackWPup. It works perfectly.
   [http://wordpress.org/extend/plugins/backwpup/](http://wordpress.org/extend/plugins/backwpup/)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘[Plugin: Automatic WordPress Backup] Automatic WordPress Backup zip not
found’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/automatic-wordpress-backup.svg)
 * [Automatic WordPress Backup](https://wordpress.org/plugins/automatic-wordpress-backup/)
 * [Support Threads](https://wordpress.org/support/plugin/automatic-wordpress-backup/)
 * [Active Topics](https://wordpress.org/support/plugin/automatic-wordpress-backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/automatic-wordpress-backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/automatic-wordpress-backup/reviews/)

 * 7 replies
 * 4 participants
 * Last reply from: [Hasitha Prabath](https://wordpress.org/support/users/hasitha-prabhath/)
 * Last activity: [15 years ago](https://wordpress.org/support/topic/plugin-automatic-wordpress-backup-automatic-wordpress-backup-zip-not-found/#post-1883808)
 * Status: not resolved