Title: [Plugin: BackWPup] Backup &quot;working&quot; error
Last modified: August 20, 2016

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# [Plugin: BackWPup] Backup "working" error

 *  [insurgenesis](https://wordpress.org/support/users/insurgenesis/)
 * (@insurgenesis)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-backwpup-backup-working-error/)
 * Thanks for a great plugin!
    I’ve used it extensively with good results.
 * I don’t remember updating the plugin, does it update automatically?
    The backups
   it makes seem to be fine but lately under “settings” the “information” part is
   forever busy processing something… And when I do the export, under “BakWPup Working”
   it doesn’t show any progress (0 – 100%), it just stays at 1% – even after backup
   is complete.
 * Is this a common issue with a possible work-around or is it serious?
    Can you
   offer any pointers? Thanks
 * [http://wordpress.org/extend/plugins/backwpup/](http://wordpress.org/extend/plugins/backwpup/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [insurgenesis](https://wordpress.org/support/users/insurgenesis/)
 * (@insurgenesis)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-backwpup-backup-working-error/#post-2955140)
 * I’m afraid it’s gone from bad to worse. It no longer works at all.
    Are there
   any checks I can do to regain performance? I’m working locally on WAMP, otherwise
   I would post a link.
 *  [intermagic](https://wordpress.org/support/users/intermagic/)
 * (@intermagic)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-backwpup-backup-working-error/#post-2955189)
 * I updated today and the backup process is very slow, my whole backup is 40 MB,
   in the past it needs round about 40-60 seconds , now it lasts 5 minutes and isn’t
   ready, it hangs while uploading to my ftp server (already logged in).
 * What’s the matter?
 * Thanks and bye
 * Ralf
 *  [intermagic](https://wordpress.org/support/users/intermagic/)
 * (@intermagic)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-backwpup-backup-working-error/#post-2955191)
 * I canceled the job after 15 minutes and restarted, after 5 minutes the transfer
   to my FTP server succeeded, but the backup file was stored in the root and not
   in the /backup/ folder. And (because I have backup for FTP and Dropbox configured)
   the Dropbox upload lasts too lon, actually 10 minutes…
 * Please help, BackWPUp is such a great tool!
 * Bye
 * Ralf

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: BackWPup] Backup "working" error’ is closed to new replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
 * [Support Threads](https://wordpress.org/support/plugin/backwpup/)
 * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [intermagic](https://wordpress.org/support/users/intermagic/)
 * Last activity: [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-backwpup-backup-working-error/#post-2955191)
 * Status: not resolved