Title: [Plugin: BackWPup] Plugin not working, one solution
Last modified: August 20, 2016

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# [Plugin: BackWPup] Plugin not working, one solution

 *  [anotherandrew](https://wordpress.org/support/users/anotherandrew/)
 * (@anotherandrew)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-backwpup-plugin-not-working-one-solution/)
 * Just figured out how to get this plugin working and thought I would share for
   others.
 * I am using the latest plugin and wordpress version. Like others, I had been seeing
   a blank black screen of the plugin working, and in my case no log files. I added
   this to my functions file:
 *     ```
       define('ALTERNATE_WP_CRON', true);
       define('WP_TEMP_DIR', ABSPATH . 'wp-content/tmp');
       ```
   
 * But it appears that the plugin was not creating the temp folder. When I manually
   created the temp folder, viola! The plugin started working.
 * Hope this helps someone. Maybe a bug, Daniel? Thanks Daniel for sharing a great
   plugin!
 * [http://wordpress.org/extend/plugins/backwpup/](http://wordpress.org/extend/plugins/backwpup/)

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [IntlVisitor](https://wordpress.org/support/users/intlvisitor/)
 * (@intlvisitor)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-backwpup-plugin-not-working-one-solution/#post-2559506)
 * Thank you! Your edits made the plugin functional for me as well.
 *  [lucabarbetti](https://wordpress.org/support/users/lucabarbetti/)
 * (@lucabarbetti)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-backwpup-plugin-not-working-one-solution/#post-2559509)
 * [@anotherandrew](https://wordpress.org/support/users/anotherandrew/)
    Could you
   please clarify which _functions file_ you are referring to and where in the file
   you added those lines? I have a doubt because in the first FAQ the author says
   that the line `define('WP_TEMP_DIR', ABSPATH . 'wp-content/tmp');` is in the 
   wp-config.php file while you say you added it to your functions file (the only
   functions files I have are the functions.php files in my theme and child-theme
   directories). Thanks a lot!
 *  Thread Starter [anotherandrew](https://wordpress.org/support/users/anotherandrew/)
 * (@anotherandrew)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-backwpup-plugin-not-working-one-solution/#post-2559511)
 * Sorry lucabarbetti.
 * I meant to say that the code above was added to the wp-config file.
 *  [lucabarbetti](https://wordpress.org/support/users/lucabarbetti/)
 * (@lucabarbetti)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-backwpup-plugin-not-working-one-solution/#post-2559514)
 * [@anotherandrew](https://wordpress.org/support/users/anotherandrew/)
    don’t be
   sorry, your post meant to be helpful and it is helpful indeed. The only problem
   is that, given my lack of experience, I need to know exactly where I am supposed
   to add new code in order to avoid the **DISASTER!** sign blinking. Thanks a lot
   for your help, have a good day!
 *  [Vijay Padiyar](https://wordpress.org/support/users/vijaypadiyar/)
 * (@vijaypadiyar)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/plugin-backwpup-plugin-not-working-one-solution/#post-2559670)
 * Yup, setting the WP_TEMP_DIR fixed the problem for me. I’m using WordPress 3.5
   and BackWPup 2.1.17.
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [13 years, 5 months ago](https://wordpress.org/support/topic/plugin-backwpup-plugin-not-working-one-solution/#post-2559671)
 * curious, WP_TEMP_DIR will not used by the plugin since version 2.1.12.
 * the usage of this constance will come backt at verion 3

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘[Plugin: BackWPup] Plugin not working, one solution’ is closed to new
replies.

 * ![](https://ps.w.org/backwpup/assets/icon-256x256.png?rev=3236141)
 * [BackWPup – WordPress Backup & Restore Plugin](https://wordpress.org/plugins/backwpup/)
 * [Support Threads](https://wordpress.org/support/plugin/backwpup/)
 * [Active Topics](https://wordpress.org/support/plugin/backwpup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backwpup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backwpup/reviews/)

 * 6 replies
 * 5 participants
 * Last reply from: [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * Last activity: [13 years, 5 months ago](https://wordpress.org/support/topic/plugin-backwpup-plugin-not-working-one-solution/#post-2559671)
 * Status: not resolved