Title: [Plugin: BackWPup] Wrong security-token from Dropbox
Last modified: August 20, 2016

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# [Plugin: BackWPup] Wrong security-token from Dropbox

 *  Resolved [Phil Marx](https://wordpress.org/support/users/ilikewordpress/)
 * (@ilikewordpress)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/)
 * Hi,
 * I’ve got a problem with this plugin. Everytime I want to create a new job, I 
   can’t authorize BackWPup to connect to Dropbox. I am logged in to Dropbox web
   interface, can upload, download, everything is fine. But when I click on “Authentication”
   in BackWPup, there is an error stating, that a wrong token was given by Dropbox.
 * I have a functional backup with upload to Dropbox, but this job was created before
   this issue came up.
 * Thanks in advance.
 * [http://wordpress.org/extend/plugins/backwpup/](http://wordpress.org/extend/plugins/backwpup/)

Viewing 14 replies - 1 through 14 (of 14 total)

 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341205)
 * hmmm…, on my test it works i have testet it again for some minutes.
 * with version of BackWPup you use?
 *  Thread Starter [Phil Marx](https://wordpress.org/support/users/ilikewordpress/)
 * (@ilikewordpress)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341208)
 * Can’t tell you in detail but it’s the most recent version you can get.
 *  anonymized-3854925
 * (@anonymized-3854925)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341485)
 * This sounds like the same issue I’m having:
    [http://wordpress.org/support/topic/plugin-backwpup-cannot-authenticate-dropbox-account?replies=1](http://wordpress.org/support/topic/plugin-backwpup-cannot-authenticate-dropbox-account?replies=1)
 *  Thread Starter [Phil Marx](https://wordpress.org/support/users/ilikewordpress/)
 * (@ilikewordpress)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341489)
 * @pealo86:
    No, I don’t get a message like yours. My message is simply “Falschen
   Token für die Dropbox-Authentifizierung erhalten!”, which means something like“
   Got wrong token for authentification at Dropbox”.
 * [@daniel](https://wordpress.org/support/users/daniel/):
    Perhaps it’s important
   to say, that I’m managing more than only one backup-job. My first backup-job 
   is running fine but a second one runs into that error mentioned above. I uploaded
   all files of the plugin manually via FTP once again to get rid of some potential
   misconfiguration in the files. But still no success…
 *  Thread Starter [Phil Marx](https://wordpress.org/support/users/ilikewordpress/)
 * (@ilikewordpress)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341520)
 * *push*
    I’m not giving up!
 *  Thread Starter [Phil Marx](https://wordpress.org/support/users/ilikewordpress/)
 * (@ilikewordpress)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341542)
 * Just for tracking:
 * Cause for those problems were some disabled plugins, which interfered with BackWPup.
   After uninstalling all unneeded plugins (some of them were using OAuth as well,
   but all of them were disabled) BackWPup started working like a charm again.
 * Thanks to Daniel 🙂
 *  [pkiula](https://wordpress.org/support/users/pkiula/)
 * (@pkiula)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341552)
 * I have the same problem.
 *     ```
       Wrong Token for Dropbox authentication received!
       ```
   
 * Everything in the job is default setting.
 * I have all other plugins in latest versions. No disabled plugins at all, only
   those I need.
 * This is the info from the job listing:
 *     ```
       DB Size: 6.69 MB
       Files Size: 383.58 MB
       ```
   
 * Log has nothing. Just shows me the black terminal type window with 0% below.
 * any ideas?
 *  Thread Starter [Phil Marx](https://wordpress.org/support/users/ilikewordpress/)
 * (@ilikewordpress)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341553)
 * Hi pkiula,
 * do you use anything in your plugins that uses OAuth? i.e. Twitter-plugins, other
   Dropbox-related plugins, … . Every plugin which needs an authentication but does
   not ask for your username and password and leading you to a “Do you really want
   to give access to XXX”-page uses OAuth for sure.
 * Phil
 *  Thread Starter [Phil Marx](https://wordpress.org/support/users/ilikewordpress/)
 * (@ilikewordpress)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341554)
 * Additionally my last information is, that dropbox allows uploads 200MB max. via
   API.
 *  [pkiula](https://wordpress.org/support/users/pkiula/)
 * (@pkiula)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341555)
 * It may be 200MB thing. That makes it useless. Very disappointing.
 * So, if not Dropbox, I am also using the Amazon S3 thing, but that doesn’t upload
   either. No error there, just no files uploaded.
 * Where can I find more info?
 *  Thread Starter [Phil Marx](https://wordpress.org/support/users/ilikewordpress/)
 * (@ilikewordpress)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341556)
 * My second post was just for information. In case, there is an API error in the
   log, stating the exceeded quota of uploads. But your issue is another one.
    Perhaps
   you can exclude some folders: In my case I excluded all unused theme-directories,
   my log-files and -don’t laugh- my backup-folder (not the one used by BackWPup)
   as well. I think, 200 MB is enough to get a working backup.
 * But all of this doesn’t solve your problem. I hope Daniel has an idea.
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341557)
 * Hello, DropBox API lets only upload **150MB**.
 * If a job not working with 0% it is most that the server can not self resolve 
   it’s own host correctly. the **server** call [http://domian.xx/plugindir/&#8230](http://domian.xx/plugindir/&#8230);.
   if this fails than mostly cames that with 0%.
 *  [pkiula](https://wordpress.org/support/users/pkiula/)
 * (@pkiula)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341558)
 * Thanks Daniel.
 * The 150MB limit from Dropbox is utterly useless. So I moved on.
 * I’m now trying the S3 platform. Does Amazon have some issues too? I am getting
   [problem with that as mentioned in this thread](http://wordpress.org/support/topic/plugin-backwpup-out-of-memory?replies=1).
 * Of the ten or so backup plugins and services I have tried, including VaultPress
   etc, I absolutely love your plugin and its sensible interface. Sure hope I can
   get it working with S3.
 * Thanks.
 *  Plugin Contributor [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * (@danielhuesken)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341559)
 * S3 have limit in GB range and is the best working destination.

Viewing 14 replies - 1 through 14 (of 14 total)

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 * 14 replies
 * 4 participants
 * Last reply from: [Daniel Hüsken](https://wordpress.org/support/users/danielhuesken/)
 * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/plugin-backwpup-wrong-security-token-from-dropbox/#post-2341559)
 * Status: resolved