Title: Plugin Banner not working + JS Errors
Last modified: April 16, 2024

---

# Plugin Banner not working + JS Errors

 *  Resolved [little0ne95](https://wordpress.org/support/users/little0ne95/)
 * (@little0ne95)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-banner-not-working-js-errors/)
 * I’ve installed the plugin on our WordPress website, and the banner/pop-up isnt
   working as well as the auto generated section within the cookie policy wording.
   
   We are getting a JS error within the console. I have also tried clearing all 
   our Cache down too. I have checked and we alos only have one version of the scripted
   installed. The JS Error:banner.js:1 TypeError: Cannot read properties of undefined(
   reading ‘ok’) at banner.js:1:88989 at f (banner.js:1:61063) at Generator._invoke(
   banner.js:1:60851) at Generator.next (banner.js:1:61492) at o (banner.js:1:68009)
   at a (banner.js:1:68212)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-banner-not-working-js-errors%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [CookieYes Team](https://wordpress.org/support/users/cookieyesteam/)
 * (@cookieyesteam)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-banner-not-working-js-errors/#post-17693087)
 * Hi [@little0ne95](https://wordpress.org/support/users/little0ne95/),
 * Greetings from CookieYes!
 * As we have checked, the site’s browser fetch function is overridden, causing 
   console errors in our script. So please remove the same or rename this function
   in your site for the banner to work correctly.
 * ![](https://i0.wp.com/i.imgur.com/C0J2uU4.png?ssl=1)
 *  Plugin Support [CookieYes Team](https://wordpress.org/support/users/cookieyesteam/)
 * (@cookieyesteam)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-banner-not-working-js-errors/#post-17704200)
 * Hi [@little0ne95](https://wordpress.org/support/users/little0ne95/),
 * This thread has been inactive for a bit, so we are going to mark it as resolved
   now. Please feel free to open a new thread or follow-up if you have any further
   questions or still need help.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin Banner not working + JS Errors’ is closed to new replies.

 * ![](https://ps.w.org/cookie-law-info/assets/icon.svg?rev=3007243)
 * [CookieYes – Cookie Banner for Cookie Consent (Easy to setup GDPR/CCPA Compliant Cookie Notice)](https://wordpress.org/plugins/cookie-law-info/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cookie-law-info/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cookie-law-info/)
 * [Active Topics](https://wordpress.org/support/plugin/cookie-law-info/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cookie-law-info/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cookie-law-info/reviews/)

## Tags

 * ["js error"](https://wordpress.org/support/topic-tag/js-error/)
 * [plugin error](https://wordpress.org/support/topic-tag/plugin-error/)
 * [WordPress](https://wordpress.org/support/topic-tag/wordpress/)

 * 2 replies
 * 2 participants
 * Last reply from: [CookieYes Team](https://wordpress.org/support/users/cookieyesteam/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-banner-not-working-js-errors/#post-17704200)
 * Status: resolved