Title: [Plugin: BigContact] Changes won't save Last modified: August 20, 2016 --- # [Plugin: BigContact] Changes won't save * Resolved [Thomas](https://wordpress.org/support/users/sharebrain/) * (@sharebrain) * [14 years ago](https://wordpress.org/support/topic/plugin-bigcontact-changes-wont-save/) * Hello, Thx for the plugin. I have the German Version of WordPress installed and wanted to change the name of the different fields (example change “Telephone” to “Telefon”). Problem: The changes won’t be saved. * Any hint what i can do? greetings, thomas * [http://wordpress.org/extend/plugins/bigcontact/](http://wordpress.org/extend/plugins/bigcontact/) Viewing 11 replies - 1 through 11 (of 11 total) * Plugin Author [Big Employee](https://wordpress.org/support/users/bigemployee/) * (@bigemployee) * [14 years ago](https://wordpress.org/support/topic/plugin-bigcontact-changes-wont-save/#post-2763863) * Halo Thomas, * try hitting the enter key after modifying the labels. * I hope this fixes it. * Thanks for downloading and using BigContact. * Thread Starter [Thomas](https://wordpress.org/support/users/sharebrain/) * (@sharebrain) * [14 years ago](https://wordpress.org/support/topic/plugin-bigcontact-changes-wont-save/#post-2763946) * Hello, * nope … this is what I did and it isn’t working 🙁 * Plugin Contributor [arianKhosravi](https://wordpress.org/support/users/ariankhosravi/) * (@ariankhosravi) * [14 years ago](https://wordpress.org/support/topic/plugin-bigcontact-changes-wont-save/#post-2764009) * Can you provide more information about your WordPress installation setup? is WordPress installed in the root directory of your server? Did you setup a different directory for the plugins? do you have java-script turned on? The only 2 ways i have been able to replicate this problem is when the scripts aren’t loaded properly or the plugin cannot find the installation directory of WordPress to load necessary core files. * [Allisons](https://wordpress.org/support/users/allisons/) * (@allisons) * [14 years ago](https://wordpress.org/support/topic/plugin-bigcontact-changes-wont-save/#post-2764019) * Same problem, changes don’t save. I’m running WordPress 3.3.2, installed in the root directory, javascript enabled, plugin in the standard plugin folder. * Plugin Contributor [arianKhosravi](https://wordpress.org/support/users/ariankhosravi/) * (@ariankhosravi) * [14 years ago](https://wordpress.org/support/topic/plugin-bigcontact-changes-wont-save/#post-2764020) * hi Allisons, * Have you downloaded the latest version of the plugin(1.1.4)? And what changes are not taking effect. * thanks * [Allisons](https://wordpress.org/support/users/allisons/) * (@allisons) * [14 years ago](https://wordpress.org/support/topic/plugin-bigcontact-changes-wont-save/#post-2764021) * Hi, yes I was using 1.1.4. Like Thomas, the field name changes aren’t saving when I hit the enter key. * Plugin Author [NorikDavtian](https://wordpress.org/support/users/norikdavtian/) * (@norikdavtian) * [14 years ago](https://wordpress.org/support/topic/plugin-bigcontact-changes-wont-save/#post-2764062) * Hi Allisons, * We have fixed this issue in version 1.1.6 Does your problem persist or it has been resolved with recent updates? * Thanks for using BigContact, and please do not forget to rate us 5Stars. * Thanks -Norik * [cfm168](https://wordpress.org/support/users/cfm168/) * (@cfm168) * [14 years ago](https://wordpress.org/support/topic/plugin-bigcontact-changes-wont-save/#post-2764067) * NorikDavtian, * Where can I download your 1.1.6v ? * I just tried your 1.1.4v, but Send Email not sending. How can I totally remove it from my system, and then install 1.1.6v ? * Thanks in advance. * Plugin Contributor [arianKhosravi](https://wordpress.org/support/users/ariankhosravi/) * (@ariankhosravi) * [14 years ago](https://wordpress.org/support/topic/plugin-bigcontact-changes-wont-save/#post-2764068) * cfm168, * please upgrade to the latest version any other version is no longer supported and unavailable for download. If you get an * > Email successfully sent * message but the emails are not being sent then you should look into your server’s settings. * Also create new posts instead of posting irrelevant question to the original post. * Thanks for using BigContact, and please do not forget to rate us 5Stars. * Best -Arian * Thread Starter [Thomas](https://wordpress.org/support/users/sharebrain/) * (@sharebrain) * [14 years ago](https://wordpress.org/support/topic/plugin-bigcontact-changes-wont-save/#post-2764083) * Hello it is me again… * sorry to say, but the problem is not solved. I installed your new version but changes won’t still save. * – Newest WordPress version (german version) – Newest Plugin version – Wordpres installes in root – Javascript turned on – Standard plugin directory * Greetings, thomas * Plugin Author [Big Employee](https://wordpress.org/support/users/bigemployee/) * (@bigemployee) * [14 years ago](https://wordpress.org/support/topic/plugin-bigcontact-changes-wont-save/#post-2764085) * Hi Thomas, * If changes are not saving or you cant get confirmation when email is sent then there is a problem with the JSON object the scripts return. Some of the things that can go wrong are: * JSON was added in PHP 5.2. Even if PHP is 5.2 or newer(WP requirements) make sure it wasn’t compiled with –disable– json. * Warnings and notices should be disabled in the production server. Even though, all PHP warnings/errors/notices are turned on in our development machines we cannot produce any errors/warnings/notices. If PHP notices are enabled, that might cause a broken JSON object being returned. * There may be other plugins/themes that are causing Errors(Someone else had similar problems and their site was filled with JS errors). * P.S. Browser plugins (popup blocker, flash blocker, ad blocker, …) inject extra scripts in the pages. Make sure there are no conflict there either. * Best, Arian Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘[Plugin: BigContact] Changes won't save’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/bigcontact_fffefc.svg) * [BigContact Contact Page](https://wordpress.org/plugins/bigcontact/) * [Frequently Asked Questions](https://wordpress.org/plugins/bigcontact/#faq) * [Support Threads](https://wordpress.org/support/plugin/bigcontact/) * [Active Topics](https://wordpress.org/support/plugin/bigcontact/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/bigcontact/unresolved/) * [Reviews](https://wordpress.org/support/plugin/bigcontact/reviews/) * 11 replies * 6 participants * Last reply from: [Big Employee](https://wordpress.org/support/users/bigemployee/) * Last activity: [14 years ago](https://wordpress.org/support/topic/plugin-bigcontact-changes-wont-save/#post-2764085) * Status: resolved