Title: [Plugin: BigMailChimp] Error message on install Last modified: August 20, 2016 --- # [Plugin: BigMailChimp] Error message on install * [sdbrougher](https://wordpress.org/support/users/sdbrougher/) * (@sdbrougher) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/) * I downloaded and then uploaded bigmailchimp and then I go the following error message. Fatal error: Class ‘MCFormWidget’ not found in /home/content/67/9148767/ html/wp-includes/widgets.php on line 324 * I cannot get out of this screen and back into wordpress. Help, what do I do? * [http://wordpress.org/extend/plugins/bigmailchimp/](http://wordpress.org/extend/plugins/bigmailchimp/) Viewing 14 replies - 1 through 14 (of 14 total) * [subjectified](https://wordpress.org/support/users/subjectified/) * (@subjectified) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813202) * Please, please help! I just did the same thing. Put the install directory where it’s supposed to go, activated plugin from my dashboard, and now my whole site is down with the same error and I cannot access my admin panel at all. * This is totally paralyzing to my business until it’s back up. Please let me know what to do ASAP. Thank you. * Update: I deleted the plugin from the directory and the site came back up, but with some of the functionality messed up. I’m not sure how to fix it. Please be in touch with me to figure out how to uninstall properly. * Thread Starter [sdbrougher](https://wordpress.org/support/users/sdbrougher/) * (@sdbrougher) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813283) * i agree. It is so paralyzing to what I have to do as well. * It is even more frustrating that the only way to get help is through these forums and have to wait and see if anyone responds. It really makes me mad and frustrated. * Somebody out there, please help!! * [ahest](https://wordpress.org/support/users/ahest/) * (@ahest) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813304) * I had the same problem. Solved it by following the instructions [ here ](http://wpdude.com/case-study-disabling-plugin-dashboard-fubar) to disable the plugin * [subjectified](https://wordpress.org/support/users/subjectified/) * (@subjectified) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813313) * Thanks for posting that link. That’s essentially step-by-step instructions of what I described in my last comment. * Problem is, there are parts of my website functionality that are now not working after adding and deleting this plug-in. This procedure doesn’t address any damage that’s been done to the structure of the site. * [ahest](https://wordpress.org/support/users/ahest/) * (@ahest) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813318) * I have not noticed any problems with my site after deleting the plugin. I guess I was lucky. * Plugin Author [Big Employee](https://wordpress.org/support/users/bigemployee/) * (@bigemployee) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813319) * In order for a widget to work your sites must supports Widgets and Widget Areas( sidebars, footer, …). You can read all about that on WordPress [http://codex.wordpress.org/Widgets_API](http://codex.wordpress.org/Widgets_API). Also make sure your site (specially the theme you are using) is running error free. * Stating which WP and PHP version and list of installed themes and plugins are useful to us when troubleshooting. * Thread Starter [sdbrougher](https://wordpress.org/support/users/sdbrougher/) * (@sdbrougher) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813324) * My site does support Widgets because I have installed quite a few. * The problem is once I uploaded and activated all that shows up now is the error message and I cannot get to any other area of wordpress. I am essentially locked out. * Thread Starter [sdbrougher](https://wordpress.org/support/users/sdbrougher/) * (@sdbrougher) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813325) * You can see what I am talking about by visiting my site: * [http://aspoonfulofgoodliving.com/](http://aspoonfulofgoodliving.com/) * [ahest](https://wordpress.org/support/users/ahest/) * (@ahest) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813332) * I had the same exact error message until I removed the plugin. PHP Version: 5.2.17 Wordpress version: 3.3.2 Theme: Cloriato Lite widgets are supported and I am using the CafePress and Image (Jetpack) widgets now Plug-ins: Awesome Flickr Gallery CafePress Widget Embed PDF Event Registration Google Analytics for WordPress Jetpack Mailchimp W3 Total Cache * Thread Starter [sdbrougher](https://wordpress.org/support/users/sdbrougher/) * (@sdbrougher) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813333) * Ok, here is my deal. How do I remove the widget if I cannot get into my account?????? * [ahest](https://wordpress.org/support/users/ahest/) * (@ahest) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813336) * follow the link I posted above and it tells you exactly what to do * Thread Starter [sdbrougher](https://wordpress.org/support/users/sdbrougher/) * (@sdbrougher) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813339) * @ ahest, thank you. I somehow missed your previous entry with the link. * After several tries, I finally was able to remove it. * Thank you, Sandra * [cre8tvnrg](https://wordpress.org/support/users/cre8tvnrg/) * (@cre8tvnrg) * [13 years, 11 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813349) * @ sdbrougher – I had the same issue today too, I got a fatal error and it locked me out of my site. I am on Hostgator, so I just went to my cpanel, then to my plugin files and deleted the plugin. And my site was back. Hopefully you have hosting with a cpanel. * [@bigemployee](https://wordpress.org/support/users/bigemployee/) – I do have a site with widgets enabled and have this same issue. My site is running error free and I am using WP 3.3.2 and the most recent PHP ( 5 I believe) I can install the BigMailChimp Plugin but when I activate it, I get a Fatal Error. and it locks me out of my entire site. I am using ithemes Builder. And have never had a fatal error until trying to activate your plugin. Any advice would be helpful – or I need to try another MC plugin. 🙂 Thanks! * [joshberna](https://wordpress.org/support/users/joshberna/) * (@joshberna) * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813608) * Yes make sure you go back in and delete the widget…. * then go back to the wordpress directory and make sure you rate it… Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘[Plugin: BigMailChimp] Error message on install’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/bigmailchimp_acafb9.svg) * [Big MailChimp](https://wordpress.org/plugins/bigmailchimp/) * [Support Threads](https://wordpress.org/support/plugin/bigmailchimp/) * [Active Topics](https://wordpress.org/support/plugin/bigmailchimp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/bigmailchimp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/bigmailchimp/reviews/) * 14 replies * 6 participants * Last reply from: [joshberna](https://wordpress.org/support/users/joshberna/) * Last activity: [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-bigmailchimp-error-message-on-install/#post-2813608) * Status: not resolved