Title: Plugin Blocking Purchase
Last modified: April 11, 2024

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# Plugin Blocking Purchase

 *  Resolved [forkenbrock](https://wordpress.org/support/users/forkenbrock/)
 * (@forkenbrock)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/plugin-blocking-purchase/)
 * Hello, My developer contacted you earlier about this issue (programmer.manish27@gmail.
   com). Buyers are encountering a spinning wheel when trying to check out. This
   issue is definitely caused by the plugin; it goes away when we replace the plugin
   with WooCommerce and the issue comes back when we switch it back to Payment Plugins.
   As you may recall, the issue is very difficult to diagnose because it only arises
   in certain locations, which seem random (as if it’s related to server caching).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/plugin-blocking-purchase/#post-17681167)
 * Hi
 * > This issue is definitely caused by the plugin; it goes away when we replace
   > the plugin with WooCommerce
 * That doesn’t mean it’s caused by this plugin. If it’s a cache related issue then
   it makes sense it wouldn’t do that if you switch plugins; that’s the nature of
   caching, if you switch to a plugin that wasn’t previously cached, you’re going
   to get the uncached files.
 * Can you provide a ticket # that can be reference?
 * Thanks
 *  Thread Starter [forkenbrock](https://wordpress.org/support/users/forkenbrock/)
 * (@forkenbrock)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-blocking-purchase/#post-17694472)
 * Yes, I see how another issue could interfere with the normal operation of the
   plugin. The ticket # is 15260.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin Blocking Purchase’ is closed to new replies.

 * ![](https://ps.w.org/woo-stripe-payment/assets/icon-256x256.png?rev=2611337)
 * [Payment Plugins for Stripe WooCommerce](https://wordpress.org/plugins/woo-stripe-payment/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-stripe-payment/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-stripe-payment/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-stripe-payment/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-stripe-payment/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-stripe-payment/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [forkenbrock](https://wordpress.org/support/users/forkenbrock/)
 * Last activity: [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-blocking-purchase/#post-17694472)
 * Status: resolved