Title: Plugin breaking Appearance > Customize page Last modified: December 23, 2022 --- # Plugin breaking Appearance > Customize page * Resolved [diegora](https://wordpress.org/support/users/diegora/) * (@diegora) * [3 years, 5 months ago](https://wordpress.org/support/topic/plugin-breaking-appearance-customize-page/) * Basically what’s in the title. * When the Siteorigin Widgets Bundle plugin is active, the Appearance > Customize page is not accessible, it returns a WordPress “not found” page, aka “It looks like nothing was found at this location. Maybe try one of the links below?”. * Managed to find out Widgets Bundle is the problem by disabling all plugins and enabling one by one and trying to reach the page. * Fix? Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Support [Andrew Misplon](https://wordpress.org/support/users/misplon/) * (@misplon) * [3 years, 5 months ago](https://wordpress.org/support/topic/plugin-breaking-appearance-customize-page/#post-16317166) * Hi, thanks for reaching out. * Does the issue persist with a default theme like Twenty Nineteen and only the Widgets Bundle activated? * Thread Starter [diegora](https://wordpress.org/support/users/diegora/) * (@diegora) * [3 years, 5 months ago](https://wordpress.org/support/topic/plugin-breaking-appearance-customize-page/#post-16317229) * Theme is SiteOrigin North * WordPress, Theme and Plugin are up to date. * edit: Just to be more clear, this didn’t happen before, I used to access “Customize” without any problem with the same plugin and theme. It’s been a long time since I had to access Appearance > Customize so I don’t really know when this started to happen. - This reply was modified 3 years, 5 months ago by [diegora](https://wordpress.org/support/users/diegora/). * Plugin Support [Andrew Misplon](https://wordpress.org/support/users/misplon/) * (@misplon) * [3 years, 5 months ago](https://wordpress.org/support/topic/plugin-breaking-appearance-customize-page/#post-16317249) * Thanks for the update. Please, confirm that the issue is happening with only the Widgets Bundle activated. Temporarily deactivate all plugins except for the Widgets Bundle and then re-check the issue. * Thread Starter [diegora](https://wordpress.org/support/users/diegora/) * (@diegora) * [3 years, 5 months ago](https://wordpress.org/support/topic/plugin-breaking-appearance-customize-page/#post-16317264) * Yes, the problem still happens when all the plugins are deactivated and ONLY SiteOrigin Widgets Bundle is activated. * WordPress 6.1.1 SiteOrigin Widgets Bundle 1.45.0SiteOrigin North 1.19.13 (that’s what it says in the files since WordPress admin panel doesn’t give you a theme version, but it says it’s up to date) * Plugin Support [Andrew Misplon](https://wordpress.org/support/users/misplon/) * (@misplon) * [3 years, 5 months ago](https://wordpress.org/support/topic/plugin-breaking-appearance-customize-page/#post-16317270) * Thanks for confirming. Try going to Settings > Permalinks and clicking Save. Any change? * Thread Starter [diegora](https://wordpress.org/support/users/diegora/) * (@diegora) * [3 years, 5 months ago](https://wordpress.org/support/topic/plugin-breaking-appearance-customize-page/#post-16317925) * Done. Nothing changed. Problem persists. * Plugin Support [Andrew Misplon](https://wordpress.org/support/users/misplon/) * (@misplon) * [3 years, 5 months ago](https://wordpress.org/support/topic/plugin-breaking-appearance-customize-page/#post-16317950) * Thanks. * When the issue occurs you can try checking for console errors as follows. Errors will be in red text: * [https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis](https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis) * If there are no errors in red text and if possible, enabling debug logging would be helpful: * > [Debugging in WordPress](https://wordpress.org/support/article/debugging-in-wordpress/) * The wp-config.php file is located in your WordPress root folder. You can navigate to it using FTP or your Hosting File Manager application. * Thread Starter [diegora](https://wordpress.org/support/users/diegora/) * (@diegora) * [3 years, 5 months ago](https://wordpress.org/support/topic/plugin-breaking-appearance-customize-page/#post-16318053) * There is one basic error in the console: _GET [https://xxx.xxx.xxx/wp-admin/customize.php?return=%2Fwp-admin%2Findex.php](https://xxx.xxx.xxx/wp-admin/customize.php?return=%2Fwp-admin%2Findex.php) 404 (Not Found)_ * I also enabled the debug log and tried to access “Customize” a few times but nothing shows up, debug.log is around 1 year old with old errors not related to this. * Plugin Support [Andrew Misplon](https://wordpress.org/support/users/misplon/) * (@misplon) * [3 years, 5 months ago](https://wordpress.org/support/topic/plugin-breaking-appearance-customize-page/#post-16318088) * Thanks. If there are no security plugins activated and no security plugins listed under Plugins > Dropins, please, take a screenshot of the console error and ask your hosts if they might be blocking the request. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Plugin breaking Appearance > Customize page’ is closed to new replies. * ![](https://ps.w.org/so-widgets-bundle/assets/icon.svg?rev=2556862) * [SiteOrigin Widgets Bundle](https://wordpress.org/plugins/so-widgets-bundle/) * [Frequently Asked Questions](https://wordpress.org/plugins/so-widgets-bundle/#faq) * [Support Threads](https://wordpress.org/support/plugin/so-widgets-bundle/) * [Active Topics](https://wordpress.org/support/plugin/so-widgets-bundle/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/so-widgets-bundle/unresolved/) * [Reviews](https://wordpress.org/support/plugin/so-widgets-bundle/reviews/) * 9 replies * 2 participants * Last reply from: [Andrew Misplon](https://wordpress.org/support/users/misplon/) * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/plugin-breaking-appearance-customize-page/#post-16318088) * Status: resolved