Title: Plugin breaking wp-admin – anyone else having this problem?
Last modified: December 26, 2025

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# Plugin breaking wp-admin – anyone else having this problem?

 *  Resolved [loudfan](https://wordpress.org/support/users/loudfan/)
 * (@loudfan)
 * [5 months, 1 week ago](https://wordpress.org/support/topic/plugin-breaking-wp-admin/)
 * ALL of my websites that use this plugin are giving me the white screen of death
   in the admin area. The site itself looks fine, but if you go to the login screen(
   wp-admin), you get the following error:
 * This page isn’t working
   [website] didn’t send any data.ERR_EMPTY_RESPONSE
 * I was able to fix one of them by deleting the plugin, which is why I’m posting
   here—just wanted to see if anyone else had a similar issue.
    -  This topic was modified 5 months, 1 week ago by [loudfan](https://wordpress.org/support/users/loudfan/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-breaking-wp-admin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [5 months ago](https://wordpress.org/support/topic/plugin-breaking-wp-admin/#post-18768047)
 * Hello [@loudfan](https://wordpress.org/support/users/loudfan/)
 * Thank you for reaching out and I am happy to help!
 * Can you please share how many websites you are experiencing the issue on? Are
   all the websites on the same server? Also, can you please specify when you started
   to experience the problem?
   Can you please try to completely remove the W3TC and
   perform a clean install, and let me know if this helps!
    1. Check .htaccess File (make backup)
       W3TC will create many directives in .htaccess
       file to control the caching behavior. Each section will start and end with comments
       like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.Ensure that
       no residual entries are left over in your .htaccess file after deleting the 
       plugin.
    2. Delete wp-content files and folders
 *  - cache folder
    - w3tc-config folder
    - object-cache.php (if exists)
    - advanced-cache.php (if exists)
    - db.php (if exists)
    - upgrade folder
    - delete w3-total-cache folder in wp-content/plugins/ (if exists)
 *  3. Delete Cached Files from CDN (if using CDN)
       Besides deleting all the relevant
       files, if you use CDN then ensure to purge the cached content from your CDN.
       This is necessary when you enabled minify option in W3TC settings. You should
       delete the minified and combined scripts and CSS files from your CDN server 
       to avoid the site breaking on the browser.
    4. Go to your wp dashboard and re-install W3 Total Cache
 * Thanks!
 *  Thread Starter [loudfan](https://wordpress.org/support/users/loudfan/)
 * (@loudfan)
 * [5 months ago](https://wordpress.org/support/topic/plugin-breaking-wp-admin/#post-18768106)
 * Hi Marko! They were all on the same server and it turns out that was the issue.(
   Initially I thought it might be the plugin because one site that did NOT have
   it installed was working fine, but later, it failed as well.) Once Apache was
   restarted everything was back to normal. Thanks for your response.
 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [5 months ago](https://wordpress.org/support/topic/plugin-breaking-wp-admin/#post-18769983)
 * Hello [@loudfan](https://wordpress.org/support/users/loudfan/)
 * You are most welcome!
 * We would really appreciate it if you could take a minute and post a review [here](https://wordpress.org/support/plugin/w3-total-cache/reviews/).
   This will help us to continue offering a top-notch product to users.
   Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * Last activity: [5 months ago](https://wordpress.org/support/topic/plugin-breaking-wp-admin/#post-18769983)
 * Status: resolved