Title: Plugin breaks “Customize”
Last modified: August 10, 2022

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# Plugin breaks “Customize”

 *  Resolved [dzanello](https://wordpress.org/support/users/dzanello/)
 * (@dzanello)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/plugin-breaks-customize/)
 * Just created a new site on my WordPress build. The “Customize” tab at the top
   was non-functioning, until I disabled the Connections Plugin. This issue only
   occurs on new sites I recently created. Any suggestions as to what I can do to
   fix this. Should I consider upgrading to PHP 8? Thanks!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-breaks-customize%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/plugin-breaks-customize/#post-15905116)
 * Sorry to hear you are having trouble!
 * Could you please provide more details on what you mean by “breaks customize” 
   and “The “Customize” tab at the top was non-functioning”?
 * The description of the “Customize tab” seems to indicate a non-core WordPress
   feature … is this a theme-specific feature? Have you tried switching to the default
   WordPress theme to see if the issue persists?
 *  Thread Starter [dzanello](https://wordpress.org/support/users/dzanello/)
 * (@dzanello)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/plugin-breaks-customize/#post-15905142)
 * I believe it actually is a core WordPress function. When logged in, there is 
   a “Customize” tab at the very top of the page, where the basic site settings 
   can be adjusted. Does not load properly until I disable Connections. Is there
   any way I can send a couple screenshots or video?
 *  Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [3 years, 10 months ago](https://wordpress.org/support/topic/plugin-breaks-customize/#post-15905195)
 * Here are a few ways you can share that screenshot with me:
    - Upload the screen shot to a third party service like [Snag.gy](https://snag.gy/),
      [Droplr](https://droplr.com/) or [CloudApp](https://www.getcloudapp.com/) 
      or [LightShot](https://prnt.sc/) and then share the image link from that service
      with support
 *  Plugin Author [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * (@shazahm1hotmailcom)
 * [3 years, 9 months ago](https://wordpress.org/support/topic/plugin-breaks-customize/#post-15924557)
 * This is being marked resolved due to inactivity. If you still need help with 
   this, please do not hesitate to let me know.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin breaks “Customize”’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/connections_2b7e99.svg)
 * [Connections Business Directory](https://wordpress.org/plugins/connections/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/connections/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/connections/)
 * [Active Topics](https://wordpress.org/support/plugin/connections/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/connections/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/connections/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Steven](https://wordpress.org/support/users/shazahm1hotmailcom/)
 * Last activity: [3 years, 9 months ago](https://wordpress.org/support/topic/plugin-breaks-customize/#post-15924557)
 * Status: resolved