Title: Plugin Breaks Functionality
Last modified: April 30, 2024

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# Plugin Breaks Functionality

 *  Resolved [deeeesign](https://wordpress.org/support/users/designnewdaymediacom/)
 * (@designnewdaymediacom)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-breaks-functionality/)
 * I’ve been using this plugin on a ton of other sites, and I really like it. I 
   just launched a new website last week and installed this plugin, but it caused
   conflicts, so I had to disable it.
 * Specifically, whenever I would try to reset my admin user’s password or email
   address, it would throw up the generic WordPress error:
   “There has been a critical
   error on your website. Check your admin email inbox for details”.
 * We had also built a payment form with Gravity Forms, and when submitting that
   it would just sit on the page with the loading icon, without ever submitting,
   but the payment would go through. It also would not send the email.
 * After disabling this plugin, both issues stopped.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Daniyal Raza](https://wordpress.org/support/users/daniyalraza01/)
 * (@daniyalraza01)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-breaks-functionality/#post-17726084)
 * Hello [@designnewdaymediacom](https://wordpress.org/support/users/designnewdaymediacom/),
 * Thanks for contacting us. Hope you are doing well.
 * Can you please try again this thing with the updated plugin beta version. Here
   is download link below. Please re-install it into your site.
 * [Download Now](https://drive.google.com/file/d/1C2l5_OJiqkjoNYN4lk_RmokRVHgWPUD-/view?usp=sharing)
 * Also, please make sure to take a backup before uploading this plugin on your 
   site.
 * Let me know if the issue still persist.
 * Thanks & Regards,
   WP Experts Support Team
 *  Thread Starter [deeeesign](https://wordpress.org/support/users/designnewdaymediacom/)
 * (@designnewdaymediacom)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-breaks-functionality/#post-17728881)
 * Thanks! I tried installing that plugin and tried resetting my user’s password
   again, and it resulted in these fatal errors, saying there was a problem generated
   by GravitySMTP. I installed WP Mail SMTP instead, and that error stopped.
 * Thanks!
 *  Plugin Support [Daniyal Raza](https://wordpress.org/support/users/daniyalraza01/)
 * (@daniyalraza01)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/plugin-breaks-functionality/#post-17730703)
 * Hello [@designnewdaymediacom](https://wordpress.org/support/users/designnewdaymediacom/),
 * Sorry for the inconvience.
 * It seems like this is site specific issue. Something is conflict with our plugin.
   If you would like to use our plugin then we will love to resolve this case in
   your site.
 * To escalate your case, please create a ticket on our official website. So that
   we can connect you directly with our Technical team.
 * Thanks
 *  Plugin Support [Muhammad Usama Azad](https://wordpress.org/support/users/usamaazad99/)
 * (@usamaazad99)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/plugin-breaks-functionality/#post-17863307)
 * Hi [@designnewdaymediacom](https://wordpress.org/support/users/designnewdaymediacom/),
 * I hope you are doing well.
 * Due to a lack of activity, We are going to mark this ticket as resolved. If you
   have any other issues, please feel free to open a new ticket.
 * Have a great day!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin Breaks Functionality’ is closed to new replies.

 * ![](https://ps.w.org/email-templates/assets/icon-256x256.gif?rev=2891165)
 * [Email Templates Customizer and Designer for WordPress and WooCommerce](https://wordpress.org/plugins/email-templates/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-templates/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-templates/)
 * [Active Topics](https://wordpress.org/support/plugin/email-templates/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-templates/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-templates/reviews/)

 * 4 replies
 * 3 participants
 * Last reply from: [Muhammad Usama Azad](https://wordpress.org/support/users/usamaazad99/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/plugin-breaks-functionality/#post-17863307)
 * Status: resolved