Title: Plugin Breaks Menu
Last modified: June 5, 2018

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# Plugin Breaks Menu

 *  Resolved [rbsupport](https://wordpress.org/support/users/rbsupport/)
 * (@rbsupport)
 * [8 years ago](https://wordpress.org/support/topic/plugin-breaks-menu-2/)
 * When the plugin is active on this WP installation: [https://stjohnscc.org/](https://stjohnscc.org/)
   it breaks my menu. None of my submenu items are visible. Major issue for my client.
   Anyone else encountering this problem?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-breaks-menu-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [8 years ago](https://wordpress.org/support/topic/plugin-breaks-menu-2/#post-10367691)
 * No reports of similar issues that we’ve seen on the forums here. Is the plugin
   currently active or was it deactivated for the time being? Would you be willing
   to grant us elevated access to debug directly, if it comes to that need?
 *  Thread Starter [rbsupport](https://wordpress.org/support/users/rbsupport/)
 * (@rbsupport)
 * [8 years ago](https://wordpress.org/support/topic/plugin-breaks-menu-2/#post-10367718)
 * It is still installed, but inactive at this point. I can give you elevated access
   if need be. I went ahead and used an embedded form from the client’s CC account
   instead of using the plugin.
    -  This reply was modified 8 years ago by [rbsupport](https://wordpress.org/support/users/rbsupport/).
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [8 years ago](https://wordpress.org/support/topic/plugin-breaks-menu-2/#post-10367866)
 * We’d love to still be granted the access in case this is a bug that could affect
   others, and we could prevent ahead of time.
 * Please email us at [apisupport@constantcontact.com](https://wordpress.org/support/topic/plugin-breaks-menu-2/apisupport@constantcontact.com?output_format=md)
   and provide a link to this forum thread so we can keep things organized with 
   what emails refer to what support requests.
 * Understood on using the embedded form in the meantime, as long as you’re able
   to receive signups at the moment.
 * Thanks.
 *  Plugin Author [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * (@constantcontact)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/plugin-breaks-menu-2/#post-10397663)
 * Circling back for anyone showing up at this thread.
 * Issue was determined to be some issues with W3 Total Cache settings and javascript
   powered dropdowns. The dropdowns were somehow losing their JS event handlers.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Plugin Breaks Menu’ is closed to new replies.

 * ![](https://ps.w.org/constant-contact-forms/assets/icon-256x256.png?rev=2951825)
 * [Constant Contact Forms](https://wordpress.org/plugins/constant-contact-forms/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/constant-contact-forms/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/constant-contact-forms/)
 * [Active Topics](https://wordpress.org/support/plugin/constant-contact-forms/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/constant-contact-forms/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/constant-contact-forms/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [Constant Contact](https://wordpress.org/support/users/constantcontact/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/plugin-breaks-menu-2/#post-10397663)
 * Status: resolved