Title: Plugin breaks website Last modified: October 18, 2017 --- # Plugin breaks website * Resolved [Wendihihihi](https://wordpress.org/support/users/wendihihihi/) * (@wendihihihi) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/) * 10 hours ago your plugin update broke my website. You said you’d come with a fix. I suggest you don’t let websites be blank for such a long period. Why don’t you just roll-back the previous version. * Also many people won’t have a clue now why their website is offline at the moment. They don’t know where to look. That’s bad. How are you going to reach them to tell them how to fix it? They cannot update the plugin manually because they cannot login. Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/plugin-breaks-website-3/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-breaks-website-3/page/2/?output_format=md) * [Prathamesh Palve](https://wordpress.org/support/users/prathameshp/) * (@prathameshp) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9596678) * [@wendihihihi](https://wordpress.org/support/users/wendihihihi/) * Sincere apologies for all the inconvenience caused to you with the recent update of the plugin. * Kindly allow us some time as we are in the process of releasing the official stable release of the plugin. * I will revert you once the issue has been resolved and the official release comes out. * Plugin Author [Icegram](https://wordpress.org/support/users/icegram/) * (@icegram) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9596731) * [@wendihihihi](https://wordpress.org/support/users/wendihihihi/), * Sincere apologies for the inconvenience caused to you. We have released a fixed** version 3.4.1** which will fix the issue that you are facing. * Kindly update plugin to **version 3.4.1** (if you have downgraded to lower plugin version) or download a latest version from WordPress.org, install & activate on your site. * Let us know your views on the same. * [JimFromAZ](https://wordpress.org/support/users/jimfromaz/) * (@jimfromaz) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9596806) * Hi, I just upgraded to 3.4.1 about 40 minutes ago and it gives me the white screen of death (WSOD). If I deactivate this plugin via my HostGator control panel, my site becomes normal. I tried activating a second time and immediately get the WSOD. * Plugin Author [Icegram](https://wordpress.org/support/users/icegram/) * (@icegram) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9596965) * [@jimfromaz](https://wordpress.org/support/users/jimfromaz/), * Can you let me know which PHP version your site is running? * Thread Starter [Wendihihihi](https://wordpress.org/support/users/wendihihihi/) * (@wendihihihi) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9598325) * [@icegram](https://wordpress.org/support/users/icegram/) I’m on php 5.6 and 3.4.1 is still broken. What php version did you use to develop? * Thread Starter [Wendihihihi](https://wordpress.org/support/users/wendihihihi/) * (@wendihihihi) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9598394) * I have it working now. After 3.4.1 was automatically installed it didn’t. Then I renamed the plugin directory and I went to the Dashboard and Plugin area. Got the message that the plugin was disabled due to an error. The I renamed the plugin dir back to the original name and went back to the Plugin area and CTRL + F5 the page and Activated the plugin successfully. * [mattbroadway](https://wordpress.org/support/users/mattbroadway/) * (@mattbroadway) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9598640) * Having same issue. Being a novice, have no idea what to do about it. Any help is appreciated. * [samanthacfischer](https://wordpress.org/support/users/samanthacfischer/) * (@samanthacfischer) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9599486) * I got the White Screen of Death too. I almost cried. I have a lot of stuff on my website. And now I can’t reactivate the plug-in even if I wanted to. Which means I just looks my 1000+ email subscribers. Please fix this soon. * [samanthacfischer](https://wordpress.org/support/users/samanthacfischer/) * (@samanthacfischer) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9599488) * Why is this marked as resolved?? * [Prathamesh Palve](https://wordpress.org/support/users/prathameshp/) * (@prathameshp) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9599553) * [@mattbroadway](https://wordpress.org/support/users/mattbroadway/) [@samanthacfischer](https://wordpress.org/support/users/samanthacfischer/) * Kindly update plugin to version 3.4.1 (if you have downgraded to lower plugin version) or download the latest version from WordPress.org, install & activate on your site. * If your website is down, to get it up and running, log in via FTP, delete the email subscribers folder from wp-content/plugins/ and then install a new version( 3.4.1) manually. * Please let me know your views on the same. Feel free to ping me for any more help * [samanthacfischer](https://wordpress.org/support/users/samanthacfischer/) * (@samanthacfischer) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9599588) * I don’t have a way to log in via FTP. I would have to contact bluehost again to fix it. Can someone tell me if version 3.4.1 works? * [samanthacfischer](https://wordpress.org/support/users/samanthacfischer/) * (@samanthacfischer) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9599589) * Also, if I have already deleted it, will my subscriber list come back or is that lost forever? * [samanthacfischer](https://wordpress.org/support/users/samanthacfischer/) * (@samanthacfischer) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9599599) * It worked. My subscribers are even still there. Thank you * [jsmo](https://wordpress.org/support/users/jsmo/) * (@jsmo) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9604384) * 3.4.1 is craps, still breaking websites. Happily I saved a 3.3.5 copy that works fine. Looking for a more reliable extension. * [samanthacfischer](https://wordpress.org/support/users/samanthacfischer/) * (@samanthacfischer) * [8 years, 7 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/#post-9604405) * 3.4.1 is working on my site (WordPress 4.8.2) Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/plugin-breaks-website-3/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-breaks-website-3/page/2/?output_format=md) The topic ‘Plugin breaks website’ is closed to new replies. * ![](https://ps.w.org/email-subscribers/assets/icon-256x256.png?rev=2274172) * [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/) * [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq) * [Support Threads](https://wordpress.org/support/plugin/email-subscribers/) * [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/) * [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/) * 18 replies * 7 participants * Last reply from: [Icegram](https://wordpress.org/support/users/icegram/) * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/plugin-breaks-website-3/page/2/#post-9920648) * Status: resolved