Title: Plugin broken
Last modified: August 23, 2021

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# Plugin broken

 *  Resolved [rocky_beach](https://wordpress.org/support/users/rocky_beach/)
 * (@rocky_beach)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/plugin-broken-113/)
 * It used to work fine, but currently it’s completely broken.
    When trying to submit
   the registration form with the (of course correct answered) captcha, it always
   says: “Error: your answer to the humancaptcha question is incorrect.” And in 
   the backend, where I had set three Q/A, it can’t be changed anymore, always saying:“
   Cannot update the question and/or answer.”
 * Went back to an older version (3.1) and now the frontend form seems to work, 
   but the backend error is still there.
 * Please fix.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Outerbridge](https://wordpress.org/support/users/outerbridge/)
 * (@outerbridge)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/plugin-broken-113/#post-14811819)
 * Hello
    Please try the latest version, v4.1.1, which addresses these issues. Many
   thanks!
 *  Thread Starter [rocky_beach](https://wordpress.org/support/users/rocky_beach/)
 * (@rocky_beach)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/plugin-broken-113/#post-14818606)
 * Unfortunately it’s still not working:
    “Error: your answer to the humancaptcha
   question is incorrect.”
 * Updating Q/A in the backend is working now.
 *  Plugin Author [Outerbridge](https://wordpress.org/support/users/outerbridge/)
 * (@outerbridge)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-broken-113/#post-14832233)
 * Hello
 * I’ve checked it on my installation and it’s okay, so there’s probably a conflict
   somewhere. Can you switch to a standard WP theme, e.g. 2020 and see whether the
   registration works? If not, then disable the plugins one-by-one (start with any
   caching plugins) to see which is causing the problem. Don’t forget to clear your
   browser’s cache to make sure that that’s not the problem.
 * When you’ve identified the culprit, please let me know and I can investigate 
   further…

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin broken’ is closed to new replies.

 * ![](https://ps.w.org/humancaptcha/assets/icon-256x256.png?rev=1650588)
 * [HumanCaptcha by Outerbridge](https://wordpress.org/plugins/humancaptcha/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/humancaptcha/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/humancaptcha/)
 * [Active Topics](https://wordpress.org/support/plugin/humancaptcha/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/humancaptcha/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/humancaptcha/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Outerbridge](https://wordpress.org/support/users/outerbridge/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-broken-113/#post-14832233)
 * Status: resolved