Title: Plugin broken?
Last modified: April 4, 2022

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# Plugin broken?

 *  Resolved [SchweizerSchoggi](https://wordpress.org/support/users/schweizerschoggi/)
 * (@schweizerschoggi)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-broken-118/)
 * Good afternoon
 * We are experiencing a problem with the plugin on our website.
    The numbers of
   recorded page views have dropped to 0 for a few days now. I reviewed the source
   code on our website and the script currently looks like this: `<script async=""
   data-cmp-src="https://www.googletagmanager.com/gtm.js?id=GTM-xxxxx" src="" class
   ="null cmplazyload" data-cmp-info="4" data-cmp-vendor="s905"></script>`
 * So as you can see, the src parameter is empty.
    Any idea why this is happening
   or what I can do to fix it?
 * Have a good day
    Bianca

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [yuvalo](https://wordpress.org/support/users/yuvalo/)
 * (@yuvalo)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-broken-118/#post-15524116)
 * Hi [@schweizerschoggi](https://wordpress.org/support/users/schweizerschoggi/),
 * This script doesn’t look like the one we attach with our plugin.
 * Is it somehow related to a cookie consent plugin (guessing because of some of
   the naming here “cmplazyload”)?
 * Yuval
 *  Thread Starter [SchweizerSchoggi](https://wordpress.org/support/users/schweizerschoggi/)
 * (@schweizerschoggi)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-broken-118/#post-15524551)
 * Well, we do have a cookie consent script integrated, but the script reads like
   this:
 * `<script type="text/javascript" data-cmp-ab="1" src="https://cdn.consentmanager.
   net/delivery/autoblocking/xxxxx.js" data-cmp-host="d.delivery.consentmanager.
   net" data-cmp-cdn="http://cdn.consentmanager.net" data-cmp-info="2"></script>`
 * It’s been loaded right after the script mentioned above.
    Maybe there is a conflict,
   but it’s interesting that it occurs now (since this weekend) and not when we 
   implemented your or the cookie consent script weeks ago.
 *  Plugin Author [yuvalo](https://wordpress.org/support/users/yuvalo/)
 * (@yuvalo)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-broken-118/#post-15524561)
 * Can you please post a screenshot of the plugin’s General Settings tab?
 * Yuval
 *  Thread Starter [SchweizerSchoggi](https://wordpress.org/support/users/schweizerschoggi/)
 * (@schweizerschoggi)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-broken-118/#post-15532591)
 * Salut Yuval
 * Sorry for the delay, but we were busy with the GoLive of a new project the last
   few days.
 * Now, these are the General Settings:
    [https://snipboard.io/wnx3gE.jpg](https://snipboard.io/wnx3gE.jpg)
 * I had to update the script for the Consentmanager today, as there have been changes.
   Maybe the problem will be solved with this update as well (need to wait until
   at least tomorrow)..
 * But at the moment I do see 3 entries for googletagmanager:
    [https://snipboard.io/tlZONS.jpg](https://snipboard.io/tlZONS.jpg)
 * This looks strange to me.
 * Have a good afternoon!
    Bianca
 *  Thread Starter [SchweizerSchoggi](https://wordpress.org/support/users/schweizerschoggi/)
 * (@schweizerschoggi)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-broken-118/#post-15535105)
 * Good morning Yuval
 * I can now confirm that the problem was caused by a problem in the cookie consent
   script. We installed an update yesterday and the tracked pageviews are back to
   normal today.
 * So sorry for the confusion, it wasn’t a problem of your plugin, just a side effect.
 * Have a good day!
    Bianca
    -  This reply was modified 4 years, 2 months ago by [SchweizerSchoggi](https://wordpress.org/support/users/schweizerschoggi/).

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [gtm](https://wordpress.org/support/topic-tag/gtm/)

 * 5 replies
 * 2 participants
 * Last reply from: [SchweizerSchoggi](https://wordpress.org/support/users/schweizerschoggi/)
 * Last activity: [4 years, 2 months ago](https://wordpress.org/support/topic/plugin-broken-118/#post-15535105)
 * Status: resolved