Title: Plugin broken and no support
Last modified: September 3, 2016

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# Plugin broken and no support

 *  [acidproductUK](https://wordpress.org/support/users/acidproductuk/)
 * (@acidproductuk)
 * [10 years ago](https://wordpress.org/support/topic/plugin-broken-and-no-support/)
 * Latest update to the plugin that enforces same-domain email addresses has broken
   it for me and many others, judging by the support forums.
 * Developer has provided **ZERO** responsiveness to these issues, other than asking
   to see the site and then never following up, or terse one-line links to pages
   in the FAQ or documentation that don’t address the question being asked, and 
   which suggests the developer either isn’t reading people’s questions properly
   or is simply too busy to care.
    Either way, I got bored of the waiting and the
   frustration and installed Ninja Forms instead. Much nicer.
 * It’s no fun to say this, but I can’t recommend this plugin while developer is
   so unhelpful
    Avoid!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [joehrach](https://wordpress.org/support/users/joehrach/)
 * (@joehrach)
 * [10 years ago](https://wordpress.org/support/topic/plugin-broken-and-no-support/#post-8103035)
 * To temporarily fix the problem in the Mail From line, just make up an email address
   from your domain name eg **[webmaster@mydomain.com](https://wordpress.org/support/topic/plugin-broken-and-no-support/webmaster@mydomain.com?output_format=md)**
 * If you domain name is **tempdomain.com** then enter: **[webmaster@tempdomain.com](https://wordpress.org/support/topic/plugin-broken-and-no-support/webmaster@tempdomain.com?output_format=md)**
 * This will fix the problem until the authors can fix the code in the plugin.
 *  Thread Starter [acidproductUK](https://wordpress.org/support/users/acidproductuk/)
 * (@acidproductuk)
 * [10 years ago](https://wordpress.org/support/topic/plugin-broken-and-no-support/#post-8103036)
 * I was already using an email address within the same domain as the website. Didn’t
   work.
    I wasn’t expecting an instant fix – I appreciate problems may need time
   to solve and test – but the complete lack of acknowledgement from the dev is,
   frankly, inexcusable and I’ve already switched to a different product.
 * Thanks for taking the time to at least try making helpful suggestions, however.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin broken and no support’ is closed to new replies.

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 * 2 replies
 * 2 participants
 * Last reply from: [acidproductUK](https://wordpress.org/support/users/acidproductuk/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/plugin-broken-and-no-support/#post-8103036)