Title: plugin cannot find backup folder, although it is there!
Last modified: August 22, 2016

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# plugin cannot find backup folder, although it is there!

 *  Resolved [shaynald](https://wordpress.org/support/users/shaynald/)
 * (@shaynald)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/plugin-cannot-find-backup-folder-although-it-is-there/)
 * Hello,
 * I am reciving the following error:
    1- **Backup folder does NOT exist. Please
   create ‘backup-db’ folder in ‘/home/ustoritv/public_html/wp-content’ folder and
   CHMOD it to ‘777’ or change the location of the backup folder under DB Option.
   Backup folder is NOT writable. Please CHMOD it to ‘777’. I have redirected the
   DB Options several times to the correct absolute path ([http://www.ustoritva.com/wp-content/backup-db](http://www.ustoritva.com/wp-content/backup-db)).
   I have also tried variations on the relative path (such as: public_html/wp-content/
   backup-db The folder DOES exist and the permissions are set to 777. please advise.
 * No backups are working at this time.
 * Thank you in advance for a speedy reply.
    -Shayna
 * [https://wordpress.org/plugins/wp-dbmanager/](https://wordpress.org/plugins/wp-dbmanager/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Lester Chan](https://wordpress.org/support/users/gamerz/)
 * (@gamerz)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/plugin-cannot-find-backup-folder-although-it-is-there/#post-5301031)
 * 1. Show me a print screen of DB Options page
    2. SSH into your host and cd to`/
   home/ustoritv/public_html/wp-content/backup-db` and type `pwd`. That will show
   you the correct path.
 *  Thread Starter [shaynald](https://wordpress.org/support/users/shaynald/)
 * (@shaynald)
 * [11 years, 9 months ago](https://wordpress.org/support/topic/plugin-cannot-find-backup-folder-although-it-is-there/#post-5301083)
 * Thank you for replying. I checked all the settings and they still looked correct…
   I just deactivated and uninstalled the Plug-in and then re-installed and reactivated
   it and everything worked smoothly. I guess i should have tried that first! Thanks
   again for your reply.

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 2 replies
 * 2 participants
 * Last reply from: [shaynald](https://wordpress.org/support/users/shaynald/)
 * Last activity: [11 years, 9 months ago](https://wordpress.org/support/topic/plugin-cannot-find-backup-folder-although-it-is-there/#post-5301083)
 * Status: resolved