Title: Plugin Causes a Page Unresponsive Error Last modified: August 30, 2016 --- # Plugin Causes a Page Unresponsive Error * Resolved [brightenyourview](https://wordpress.org/support/users/brightenyourview/) * (@brightenyourview) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/) * I updated to the most current version of this plugin thinking it might fix the problem but I am getting page unresponsive when the try to view my site. I have tried it with all plugins turned off but the events calendar and the default theme and it still doesn’t work. * I have deactivated it and all is fine any ideas what could be causing it to lock up my website. * Thanks for your help * [https://wordpress.org/plugins/the-events-calendar-category-colors/](https://wordpress.org/plugins/the-events-calendar-category-colors/) Viewing 13 replies - 1 through 13 (of 13 total) * Plugin Author [Andy Fragen](https://wordpress.org/support/users/afragen/) * (@afragen) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443366) * Can you add the following line to wp-config.php and copy the results back here? * `define( 'WP_DEBUG', true );` * Thread Starter [brightenyourview](https://wordpress.org/support/users/brightenyourview/) * (@brightenyourview) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443374) * I just get this – The connection was reset * The connection to the server was reset while the page was loading. * The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer’s network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web. * I tried increasing my memory limit to 96M but that didn’t help either. The site only works when I turn off this plugin. * Plugin Author [Andy Fragen](https://wordpress.org/support/users/afragen/) * (@afragen) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443377) * Does this help? * [http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP](http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP) * Plugin Author [Andy Fragen](https://wordpress.org/support/users/afragen/) * (@afragen) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443378) * Does using a different browser change the results or is your network connection causing issues? This seems to be what the error is referring to. * Thread Starter [brightenyourview](https://wordpress.org/support/users/brightenyourview/) * (@brightenyourview) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443381) * I increased the memory to 256M and I tried it in multiple browsers and the same issue happens but when I turn off the plugin everything works fine * Plugin Author [Andy Fragen](https://wordpress.org/support/users/afragen/) * (@afragen) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443387) * Can you post the system info from the Events Calendar Help tab? Can you share the site URL? * Also, can you let me know who your hosting company is and is it shared hosting? You might have to file a ticket with your web host and see if they can provide more info. The only real memory expense in this plugin would relate to how many categories you have and even that shouldn’t be significant. * Thread Starter [brightenyourview](https://wordpress.org/support/users/brightenyourview/) * (@brightenyourview) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443389) * Here is the info and its only using 2 category codes. * [http://gkgrisk.com/gkg/gkguniversity](http://gkgrisk.com/gkg/gkguniversity) install keys – WordPress version 4.2.4 PHP version 5.3.28 plugins * Add Posts to Pages version 1.4.1 by Arsham Mirshah([http://www.webmechanix.com/](http://www.webmechanix.com/)) Capability Manager Enhanced version 1.5.3 by Jordi Canals, Kevin Behrens([http://agapetry.net](http://agapetry.net)) Form Maker Pro version 2.7.17 by [http://web-dorado.com/](http://web-dorado.com/) Ninja Forms version 2.9.27 by The WP Ninjas([http://ninjaforms.com](http://ninjaforms.com)) Popular Widget version 1.6.9 by Hafid R. Trujillo Huizar([http://www.xparkmedia.com](http://www.xparkmedia.com)) Subscribe2 Widget Pro version 2.0 by Devin Walker([http://imdev.in/](http://imdev.in/)) Subscribe2 version 9.2 by Matthew Robinson([http://subscribe2.wordpress.com](http://subscribe2.wordpress.com)) The Events Calendar version 3.11.2 by Modern Tribe, Inc.([http://m.tri.be/1x](http://m.tri.be/1x)) Yoast SEO version 2.3.4 by Team Yoast([https://yoast.com/](https://yoast.com/)) WP-Mail-SMTP version 0.9.5 by Callum Macdonald([http://www.callum-macdonald.com/](http://www.callum-macdonald.com/)) * network plugins – mu plugins – theme GKGRisk multisite – settings * recurring_events_are_hidden = hidden tribeEventsTemplate = page-events.php tribeEventsBeforeHTML =

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tribeEventsAfterHTML = previous_ecp_versions = * Array ( [0] => 0 [1] => 3.4.1 [2] => 3.9 ) * latest_ecp_version = 3.11.2 welcome_notice = 1 donate-link = postsPerPage = 10 liveFiltersUpdate = showComments = showEventsInMainLoop = eventsSlug = gkguniversity singleEventSlug = event multiDayCutoff = 00:00 defaultCurrencySymbol = $ reverseCurrencyPosition = embedGoogleMaps = 1 embedGoogleMapsZoom = 10 debugEvents = stylesheetOption = tribe tribeEnableViews = * Array ( [0] => list [1] => month ) * viewOption = month tribeDisableTribeBar = monthEventAmount = 3 last-update- message = 3.11.2 dateWithYearFormat = F j, Y dateWithoutYearFormat = F j monthAndYearFormat = F Y dateTimeSeparator = @ timeRangeSeparator = – datepickerFormat = 0 earliest_date = 2014-03-26 11:30:00 latest_date = 2015-11-18 13:30:00 schema-version = 3.11.2 * WordPress timezone America/New_York server timezone UTC * Plugin Author [Andy Fragen](https://wordpress.org/support/users/afragen/) * (@afragen) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443394) * Do you have this setup on a staging server? If yes, can you set WP_DEBUG to true and activate TECCC and provide a URL? If no, is there any way to set this up? * Thread Starter [brightenyourview](https://wordpress.org/support/users/brightenyourview/) * (@brightenyourview) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443448) * Unfortunately I can’t duplicate the issue on staging. I am not sure the problem I had to code a workaround without using the plugin. * Plugin Author [Andy Fragen](https://wordpress.org/support/users/afragen/) * (@afragen) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443453) * It would seem then that the issue is related to you server setup. You might try to make sure your staging setup more closely represents your server; or rather your server most closely resembles staging. As you can see it makes debugging difficult. * Can you update your PHP version to 5.6.x? I don’t know if that will make a difference. * The “Query Monitor” plugin is a great tool for debugging any will tell you a lot more about your environment. * I’m happy to help in anyway I can. I’ll leave this unresolved if you wish to proceed. * Plugin Contributor [Barry](https://wordpress.org/support/users/barryhughes-1/) * (@barryhughes-1) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443460) * Hey [@brightenyourview](https://wordpress.org/support/users/brightenyourview/), * Everything seems ok when I visit [this page](http://gkgrisk.com/gkg/gkguniversity) and browse through your events. Is there any particular URL I’d need to visit to see this and does it happen reliably? * To take a slightly different angle … are you consistently experiencing this in all browsers or just Firefox (and do you have any addons enabled in Firefox – can you try disabling them if so)? * Thread Starter [brightenyourview](https://wordpress.org/support/users/brightenyourview/) * (@brightenyourview) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443461) * Barry & Andy, * Thank you for all your input unfortunately I can’t spend anymore time debug this. I wrote some custom code to accomplish the same thing the plugin was doing to get around the issue. If I ever have time to revisit this I will post anything I discover that was causing my problem. * Plugin Contributor [Barry](https://wordpress.org/support/users/barryhughes-1/) * (@barryhughes-1) * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443509) * Sorry to hear that 🙁 * Definitely let us know if you do need/want to take this up again, though. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘Plugin Causes a Page Unresponsive Error’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/the-events-calendar-category-colors_52b1d1. svg) * [The Events Calendar: Category Colors](https://wordpress.org/plugins/the-events-calendar-category-colors/) * [Frequently Asked Questions](https://wordpress.org/plugins/the-events-calendar-category-colors/#faq) * [Support Threads](https://wordpress.org/support/plugin/the-events-calendar-category-colors/) * [Active Topics](https://wordpress.org/support/plugin/the-events-calendar-category-colors/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/the-events-calendar-category-colors/unresolved/) * [Reviews](https://wordpress.org/support/plugin/the-events-calendar-category-colors/reviews/) * 13 replies * 3 participants * Last reply from: [Barry](https://wordpress.org/support/users/barryhughes-1/) * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-causes-a-page-unresponsive-error/#post-6443509) * Status: resolved