Title: Plugin Causing A Fata Error
Last modified: December 1, 2021

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# Plugin Causing A Fata Error

 *  Resolved [akimernest](https://wordpress.org/support/users/akimernest/)
 * (@akimernest)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-causing-a-fata-error/)
 * Good Day, this plugin is causing a fatal error and had to be deactivated here
   is the error.
 * `An error of type E_ERROR was caused in line 352 of the file /home/u951783413/
   domains/reflectthechange.com/public_html/Shop/wp-content/plugins/echo-knowledge-
   base/includes/features/articles/class-epkb-articles-cpt-setup.php. Error message:
   Uncaught Error: Class "EPKB_Site_Builders" not found in /home/u951783413/domains/
   reflectthechange.com/public_html/Shop/wp-content/plugins/echo-knowledge-base/
   includes/features/articles/class-epkb-articles-cpt-setup.php:352 Stack trace:#
   0 /home/u951783413/domains/reflectthechange.com/public_html/Shop/wp-content/plugins/
   echo-knowledge-base/includes/features/articles/class-epkb-articles-cpt-setup.
   php(17): EPKB_Articles_CPT_Setup::is_archive_on() #1 /home/u951783413/domains/
   reflectthechange.com/public_html/Shop/wp-content/plugins/echo-knowledge-base/
   echo-knowledge-base.php(108): EPKB_Articles_CPT_Setup->__construct() #2 /home/
   u951783413/domains/reflectthechange.com/public_html/Shop/wp-content/plugins/echo-
   knowledge-base/echo-knowledge-base.php(78): Echo_Knowledge_Base->setup_system()#
   3 /home/u951783413/domains/reflectthechange.com/public_html/Shop/wp-content/plugins/
   echo-knowledge-base/echo-knowledge-base.php(340): Echo_Knowledge_Base::instance()#
   4 /home/u951783413/domains/reflectthechange.com/public_html/Shop/wp-content/plugins/
   echo-knowledge-base/echo-knowledge-base.php(342): epkb_get_instance() #5 /home/
   u951783413/domains/reflectthechange.com/public_html/Shop/wp-settings.php(409):
   include_once('/home/u95178341...') #6 /home/u951783413/domains/reflectthechange.
   com/public_html/Shop/wp-config.php(87): require_once('/home/u95178341...') #7/
   home/u951783413/domains/reflectthechange.com/public_html/Shop/wp-load.php(50):
   require_once('/home/u95178341...') #8 /home/u951783413/domains/reflectthechange.
   com/public_html/Shop/wp-admin/admin-ajax.php(22): require_once('/home/u95178341...')#
   9 {main} thrown`

Viewing 1 replies (of 1 total)

 *  Plugin Author [echoplugins](https://wordpress.org/support/users/echoplugins/)
 * (@echoplugins)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-causing-a-fata-error/#post-15123393)
 * Hi,
 * There has been no other issues reported of this, also we do intensive testing
   to prevent any type of fatal error. **Based on the error message, it appears 
   you are missing files. Perhaps your installation timed out.**
 * However we need more information about your setup and screenshots so that we 
   can help you diagnose the root cause of this issue.
 * **Please open a support ticket on our website here: **
    [https://www.echoknowledgebase.com/technical-support/](https://www.echoknowledgebase.com/technical-support/)
 * So that we can get the additional information that should not be shared on a 
   public form
 * Thank you,
    Dave.

Viewing 1 replies (of 1 total)

The topic ‘Plugin Causing A Fata Error’ is closed to new replies.

 * ![](https://ps.w.org/echo-knowledge-base/assets/icon-256x256.png?rev=2635911)
 * [Echo Knowledge Base - Documentation, FAQs, Chat & Smart Search](https://wordpress.org/plugins/echo-knowledge-base/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/echo-knowledge-base/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/echo-knowledge-base/)
 * [Active Topics](https://wordpress.org/support/plugin/echo-knowledge-base/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/echo-knowledge-base/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/echo-knowledge-base/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [echoplugins](https://wordpress.org/support/users/echoplugins/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/plugin-causing-a-fata-error/#post-15123393)
 * Status: resolved