Title: Plugin causing Elementor to not load on backend
Last modified: February 14, 2024

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# Plugin causing Elementor to not load on backend

 *  Resolved [Tracy F](https://wordpress.org/support/users/tracyfeldman/)
 * (@tracyfeldman)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-elementor-to-not-load-on-backend/)
 * I am using Essential Addons for Elementor Version 5.9.9 and I recently updated
   to WordPress 6.4.3 and Elementor Version Pro 3.19.2. Elementor stopped working
   on the backend (it just stays on the loading screen.) I tested by deactivating
   my plugins one by one and it seems to be Essential Addons that’s the culprit,
   as when I deactivate, Elementor works again. Any suggestions on how to fix this?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Ashikur Rahman](https://wordpress.org/support/users/ashikurwp/)
 * (@ashikurwp)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-elementor-to-not-load-on-backend/#post-17424364)
 * Hi [TracyTracy](https://wordpress.org/support/users/tracyfeldman/),
   Greetings.
   Sorry for the inconvenience that you faced.
 * Well, the ‘Elementor getting Stuck’ error is normally caused due to a website
   having low memory. You can check your memory limit by navigating to **wp-admin-
   > Elementor -> System Info**. Check out this screen recording : [https://d.pr/v/0WooRk](https://d.pr/v/0WooRk)
 * To increase the memory limit you will have to modify the **wp-config.php** file
   of yours. Just above this line ” /* That’s all, stop editing! Happy blogging.*/”
   add this following line of code:
 * **define(‘WP_MEMORY_LIMIT’, ‘512M’);**
 * You would find the **wp-config.php** file under your WordPress directory.
 * You can also read this blog to modify the **wp-config.php** file: [https://wpdeveloper.com/troubleshoot-preview-loading-error-elementor/](https://www.wpbeginner.com/beginners-guide/how-to-edit-wp-config-php-file-in-wordpress/)
 * If that doesn’t work, please deactivate the Essential Addons elements you are
   not using especially the Dynamic Elements.
 * Let me know how it goes. Thank you!
 *  Plugin Support [Ashikur Rahman](https://wordpress.org/support/users/ashikurwp/)
 * (@ashikurwp)
 * [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-elementor-to-not-load-on-backend/#post-17437869)
 * Hi [TracyTracy](https://wordpress.org/support/users/tracyfeldman/),
   Greetings.
   We haven’t received any updates from you since then. We’re reaching out to inquire
   whether your issue has been resolved or if you need any further assistance.
 * Please let us know the update.
   Thank you

Viewing 2 replies - 1 through 2 (of 2 total)

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 * 4 replies
 * 2 participants
 * Last reply from: [Ashikur Rahman](https://wordpress.org/support/users/ashikurwp/)
 * Last activity: [2 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-elementor-to-not-load-on-backend/#post-17437869)
 * Status: resolved