Title: Plugin Causing Error Last modified: February 1, 2023 --- # Plugin Causing Error * Resolved [simraan](https://wordpress.org/support/users/simraan/) * (@simraan) * [3 years, 4 months ago](https://wordpress.org/support/topic/plugin-causing-error-7/) * I have been using Google Site Kit plugin for more than a year. Today, I noticed a server error on my [website](https://iosdroids.com/). * After troubleshooting, I found Site Kit is causing the issue. Unfortunately, I had to delete the plugin. * After deleting the plugin from cPanel, the site is now working fine. But when I install the plugin, I am facing the same issue again. * I request you to help me fix the issue. * I am unable to add images here. Else, I would have shown the screenshots of the errors. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-causing-error-7%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/) * (@adamdunnage) * [3 years, 4 months ago](https://wordpress.org/support/topic/plugin-causing-error-7/#post-16429026) * Hello [@simraan](https://wordpress.org/support/users/simraan/) thanks for reaching out to us. Sorry to hear you are facing issues with your Site Kit. To help you further with this could you please share the following: 1. Your [Site Health information](https://imgur.com/Rtkmsba). You can [use this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/edit) to share privately if preferred. PLease also include your hosting provider here 2. Do you see any [console errors](https://imgur.com/KyLAzgH) alongside this? 3. Do you see any warnings or errors when checking your Site Health status (_[Tools > Site Health > Status](https://i.imgur.com/wSRWwon.png)_)? Such errors may include REST endpoint * You can also share screenshots using a service such as [Imgur](https://imgur.com/) where you can upload and share the image URL here. Let me know if you have any questions on the above. * Thread Starter [simraan](https://wordpress.org/support/users/simraan/) * (@simraan) * [3 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-error-7/#post-16431014) * You can check the error details here: [https://imgur.com/a/Fo02RUC](https://imgur.com/a/Fo02RUC) * Plugin Support [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/) * (@adamdunnage) * [3 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-error-7/#post-16432583) * [@simraan](https://wordpress.org/support/users/simraan/) Thanks for sharing the screenshot. We have had other reports of this also so are currently investigating. It would be very helpful if you could share your [Site Health information](https://imgur.com/Rtkmsba). You can [use this form](https://docs.google.com/forms/d/1lhjns2K7c0Ny7ME4gxTcsnYtNUtcMr8BvFpPQi23Y1E/edit) to share privately if preferred. Please also include your hosting provider here. * Plugin Support [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/) * (@adamdunnage) * [3 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-error-7/#post-16434468) * [@simraan](https://wordpress.org/support/users/simraan/) We have highlighted an issue here and are actively looking for a fix we can provide for this. Please feel free to follow the open GithUb issue here: [https://github.com/google/site-kit-wp/issues/6524](https://github.com/google/site-kit-wp/issues/6524) * Plugin Support [James Osborne](https://wordpress.org/support/users/jamesosborne/) * (@jamesosborne) * [3 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-error-7/#post-16437034) * Hi [@simraan](https://wordpress.org/support/users/simraan/), We’ve identified the cause and we’ll have a fix for this added to the next plugin release, with more details available on [the related GitHub issue](https://github.com/google/site-kit-wp/issues/6524). Many thanks for your help in pointing this out. For the moment, you can use [this mini plugin](https://github.com/aaemnnosttv/wp-mbstring-polyfill) to ensure you don’t experience the same error. To do so, [download](https://github.com/aaemnnosttv/wp-mbstring-polyfill/archive/refs/heads/master.zip) and install the plugin as a standard WordPress plugin (using the upload method– _Plugins > Install > Upload Plugin > Activate_). If you need any assistance with this let me know.  * After you install and activate this mini plugin it would be great if you could confirm that you no longer encounter the same error.  * Note also that if you prefer not to install and use the mini plugin or wait until the next plugin release, you can roll back to a previous version of Site Kit as an alternative. You can do so by uninstalling Site Kit and then installing [version 1.92.0](https://downloads.wordpress.org/plugin/google-site-kit.1.92.0.zip), by uploading as a standard WordPress plugin (_Plugins > Install > Upload Plugin > Activate_). * Plugin Support [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/) * (@adamdunnage) * [3 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-error-7/#post-16468717) * [@simraan](https://wordpress.org/support/users/simraan/) Version 1.94.0 of Site Kit is now available which contains a fix for this issue. Please update to the latest version and let us know if you experience any further problems. Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘Plugin Causing Error’ is closed to new replies. * ![](https://ps.w.org/google-site-kit/assets/icon-256x256.png?rev=3141863) * [Site Kit by Google - Analytics, Search Console, AdSense, Speed](https://wordpress.org/plugins/google-site-kit/) * [Frequently Asked Questions](https://wordpress.org/plugins/google-site-kit/#faq) * [Support Threads](https://wordpress.org/support/plugin/google-site-kit/) * [Active Topics](https://wordpress.org/support/plugin/google-site-kit/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/google-site-kit/unresolved/) * [Reviews](https://wordpress.org/support/plugin/google-site-kit/reviews/) * 6 replies * 3 participants * Last reply from: [Adam Dunnage](https://wordpress.org/support/users/adamdunnage/) * Last activity: [3 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-error-7/#post-16468717) * Status: resolved