Title: Plugin causing fatal error
Last modified: February 18, 2026

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# Plugin causing fatal error

 *  Resolved [magdizajn78](https://wordpress.org/support/users/magdizajn78/)
 * (@magdizajn78)
 * [3 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-causing-fatal-error-13/)
 * Hi John,
 * Opening a new topic – sorry, I added my previous note to a closed issue by mistake.
 * After the 5.7.2 update, WordPress disappeared and the fatal error message appeared
   on the site. I used the recovery link sent by WordPress to access the WordPress
   interface again and there I saw that the problem was with the Redirection plugin.
   I turned it off, the website was restored immediately, and the system does not
   allow me to turn it back on, I get this error message: The plugin could not be
   activated because it generated a fatal error. I tried to figure out which plugin
   might be causing the incompatibility issue, but no matter which one I turned 
   off, the system still won’t let me turn it back on. I’m using OceanWP theme, 
   all plugins, theme, wordpress is up to date, cache cleared.
 * Thanks for your help in advance!
 * Magdi
    -  This topic was modified 3 months, 2 weeks ago by [magdizajn78](https://wordpress.org/support/users/magdizajn78/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-causing-fatal-error-13%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/)
 * (@johnny5)
 * [3 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-causing-fatal-error-13/#post-18825753)
 * What was the fatal error? Without this it’s hard to say anything.
 *  Thread Starter [magdizajn78](https://wordpress.org/support/users/magdizajn78/)
 * (@magdizajn78)
 * [3 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-causing-fatal-error-13/#post-18825769)
 * I didn’t take a screenshot, I can’t remember what I saw besides the fatal error.
   At the bottom of the WordPress automated email I found this:
 * Hiba részletei
   ===============A(z) /home/palffymagdi/public_html/wp-content/plugins/
   redirection/redirection.php fájl 50 sora egy E_ERROR típusú hibát okoz. Hibaüzenet:
   Uncaught Error: Failed opening required ‘/home/palffymagdi/public_html/wp-content/
   plugins/redirection/models/options.php’ (include_path=’.:/opt/cpanel/ea-php83/
   root/usr/share/pear’) in /home/palffymagdi/public_html/wp-content/plugins/redirection/
   redirection.php:50Stack trace:#0 /home/palffymagdi/public_html/wp-settings.php(
   560): include_once()#1 /home/palffymagdi/public_html/wp-config.php(102): require_once(‘/
   home/palffymag…’)#2 /home/palffymagdi/public_html/wp-load.php(50): require_once(‘/
   home/palffymag…’)#3 /home/palffymagdi/public_html/wp-admin/admin-ajax.php(22):
   require_once(‘/home/palffymag…’)#4 {main}thrown
 *  Plugin Author [John Godley](https://wordpress.org/support/users/johnny5/)
 * (@johnny5)
 * [3 months, 2 weeks ago](https://wordpress.org/support/topic/plugin-causing-fatal-error-13/#post-18825771)
 * That’s the one. The file [does exist](https://plugins.svn.wordpress.org/redirection/trunk/models/options.php)
   in the plugin, and you can check inside your directory `public_html/wp-content/
   plugins/redirection/models/options.php` to see if it exists there. Either your
   plugin update incorrectly and you need to install it again, or you have some 
   kind of caching issues and need to clear whatever caches are on your site.
 *  Thread Starter [magdizajn78](https://wordpress.org/support/users/magdizajn78/)
 * (@magdizajn78)
 * [3 months, 1 week ago](https://wordpress.org/support/topic/plugin-causing-fatal-error-13/#post-18831933)
 * Hi,
 * Sorry for the late response, as I see now a new update is released – I could 
   update and turn on without any problem, it works fine. Thanks a lot for your 
   support!

Viewing 4 replies - 1 through 4 (of 4 total)

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to reply to this topic.

 * ![](https://ps.w.org/redirection/assets/icon-256x256.jpg?rev=983639)
 * [Redirection](https://wordpress.org/plugins/redirection/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/redirection/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/redirection/)
 * [Active Topics](https://wordpress.org/support/plugin/redirection/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/redirection/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/redirection/reviews/)

## Tags

 * [fatal error](https://wordpress.org/support/topic-tag/fatal-error/)

 * 4 replies
 * 2 participants
 * Last reply from: [magdizajn78](https://wordpress.org/support/users/magdizajn78/)
 * Last activity: [3 months, 1 week ago](https://wordpress.org/support/topic/plugin-causing-fatal-error-13/#post-18831933)
 * Status: resolved