Title: Plugin causing mobile menu to stop working
Last modified: October 9, 2020

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# Plugin causing mobile menu to stop working

 *  Resolved [golazphil](https://wordpress.org/support/users/golazphil/)
 * (@golazphil)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-causing-mobile-menu-to-stop-working/)
 * Plugin is great, but I recently encountered issues on two websites where I use
   it. When activated, it will cause the mobile menu not to work, and prevent pictures
   from displaying. Since I deactivated it, everything went back to normal.
    I’m
   hoping that a fix will come soon, since it’s still the best footnote plugin out
   there IMHO.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [pewgeuges](https://wordpress.org/support/users/pewgeuges/)
 * (@pewgeuges)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/plugin-causing-mobile-menu-to-stop-working/#post-13579506)
 * Hi [@golazphil](https://wordpress.org/support/users/golazphil/),
 * I’m unfamiliar with this bug and can’t figure it out; since it is proper to 2
   sites, please feel free to share 1 URL in the field “Link to the page you need
   help with:”
 *  Plugin Contributor [pewgeuges](https://wordpress.org/support/users/pewgeuges/)
 * (@pewgeuges)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/plugin-causing-mobile-menu-to-stop-working/#post-13887146)
 * [@golazphil](https://wordpress.org/support/users/golazphil/)
 * These issues are typically caused by inline scripts containing the footnote start
   tag short code. That would be at least the case of the mobile menu.
 * There are two possible fixes:
    1. Raise the priority to a higher level than the code adding the script.
    2. Change for safer shortcodes such as `{‌{‌{` and its counterpart.
 * To be more precise, we need to look into a page source and therefore need a URL.
 * Our apologies for the delayed response, and for the status that I found as “not
   support”. It was immediately changed to “not resolved”.
 *  Plugin Contributor [pewgeuges](https://wordpress.org/support/users/pewgeuges/)
 * (@pewgeuges)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-causing-mobile-menu-to-stop-working/#post-14142511)
 * [@golazphil](https://wordpress.org/support/users/golazphil/),
 * Sorry for being late bringing you a full response. I’ve now tested a website 
   using Footnotes with standard double parentheses `((` and `))` shortcodes, by
   visiting a post with a picture on a smartphone. The mobile menu works, the picture
   displays, the tooltips show up, the reference container expands and collapses
   as designed, and moving to anchors works too. Everything is fully functional.
   The theme is GeneratePress, WordPress is up-to-date at v5.6.2, Footnotes is current
   stable v2.5.10.
 * If you experience trouble with a broken mobile menu and broken pictures, I’d 
   suggest that you temporarily switch to GeneratePress theme and look if the disorder
   persists. Then we need to try debugging your theme so it won’t conflict with 
   Footnotes any longer, or conversely apply a fix on Footnotes’ side. But to do
   that, we need some information about the theme you are using.
 * As we haven’t yet received a response, I’ll mark this as resolved. Please feel
   free to reopen this topic if you still encounter the issues, or open a new support
   topic, and we’d be happy to assist.
 * Best regards.
    -  This reply was modified 5 years, 2 months ago by [pewgeuges](https://wordpress.org/support/users/pewgeuges/).
    -  This reply was modified 5 years, 2 months ago by [pewgeuges](https://wordpress.org/support/users/pewgeuges/).

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Plugin causing mobile menu to stop working’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/footnotes_9d9c99.svg)
 * [footnotes](https://wordpress.org/plugins/footnotes/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/footnotes/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/footnotes/)
 * [Active Topics](https://wordpress.org/support/plugin/footnotes/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/footnotes/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/footnotes/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [pewgeuges](https://wordpress.org/support/users/pewgeuges/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/plugin-causing-mobile-menu-to-stop-working/#post-14142511)
 * Status: resolved