Title: plugin causing save conflict Last modified: February 21, 2018 --- # plugin causing save conflict * [norfolkandway](https://wordpress.org/support/users/norfolkandway/) * (@norfolkandway) * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/) * I have an issue with the WPEngine advanced caching plugin With the plugin enabled the issue is present – With plugin disabled the issue is not present. I am unable to 1 – save vendor settings in vendor prodashboard > settings and 2 – unable to upload new images in product management (An error occurred in the upload. Please try again later.) I had, therefore, disabled the caching plugin – having updated to the latest version Version 1.3.0 I was rather hoping that this would be a fix I have update, cleared cache and retested Unfortunately the problems still exists * I have also tried in staging area – problem exists still * Wp Version 4.9.4 Woocommerce Version 3.3.2 WPE advanced cache Version 1.3.0 WCVendors pro Version 1.4.6 * Only way to see this would be to login as a vendor, I can send test vendor login if required (NB – I have the whole site set to basic 3 x plugins and storefront whilst this and another issue is debugged) Any further info/help would be much appreciated or should I start a new thread for these issues? * Thank you Iain - This topic was modified 8 years, 3 months ago by [norfolkandway](https://wordpress.org/support/users/norfolkandway/). Reason: typo updates following copy/paste from other thread Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Ethan Kennedy](https://wordpress.org/support/users/ethankennedy/) * (@ethankennedy) * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/#post-9999671) * Hey Iain, * These are all things that occur on the admin portal correct? Nothing that would be a front end user? * Are there any warnings or errors being reported in the logs on the site with the plugin enabled? * If possible, could you provide me with the install ID of the WP Engine installation? I should be able to dig in some more with that if that is okay. If you’d prefer you can provide me that information in an email. * Thread Starter [norfolkandway](https://wordpress.org/support/users/norfolkandway/) * (@norfolkandway) * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/#post-9999734) * Hey No, These are things that happen on the frontend as a vendor Install id is Not too sure which logs you would need – Woocommerce Wordpress server * Happy to send you site admin login if it helps * Where can I find your email address please? * Thanks Iain * Thread Starter [norfolkandway](https://wordpress.org/support/users/norfolkandway/) * (@norfolkandway) * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/#post-9999757) * Doh, forgot the id – still waiting on WPE live chat to help me find the id Will update as soon as they are back on chat * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/#post-9999783) * > Happy to send you site admin login if it helps > Where can I find your email address please? * It must be a day ending in the letter “Y”… I think this is my 4th one today… * Please don’t do that, if the author takes you up on that then they risk getting into real trouble in these forums. * [https://wordpress.org/support/guidelines/#the-bad-stuff](https://wordpress.org/support/guidelines/#the-bad-stuff) * Thread Starter [norfolkandway](https://wordpress.org/support/users/norfolkandway/) * (@norfolkandway) * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/#post-9999796) * Jan * Ok noted and understood Jan Is it the admin details or the email that is a problem? - This reply was modified 8 years, 3 months ago by [norfolkandway](https://wordpress.org/support/users/norfolkandway/). * Thread Starter [norfolkandway](https://wordpress.org/support/users/norfolkandway/) * (@norfolkandway) * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/#post-9999799) * Ethan WPEngine support state Kelsie P. * Can you clarify for me what you mean by install ID, so that I can better serve you? * Plugin Author [Ethan Kennedy](https://wordpress.org/support/users/ethankennedy/) * (@ethankennedy) * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/#post-9999805) * Hey Iain, * I was able to find the chat, I should have said install name, my mistake. * I’ll take a look now and see what I can find. * Thread Starter [norfolkandway](https://wordpress.org/support/users/norfolkandway/) * (@norfolkandway) * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/#post-9999820) * Most excellent Thank you * Jan Contact arranged by other means No need for any details to be exchanged - This reply was modified 8 years, 3 months ago by [norfolkandway](https://wordpress.org/support/users/norfolkandway/). * Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/) * (@jdembowski) * Forum Moderator and Brute Squad * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/#post-9999835) * Admin details. If plugin authors want to share their email (they shouldn’t but it is permitted) that’s fine. Regular users? No. 😉 * Plugin Author [Ethan Kennedy](https://wordpress.org/support/users/ethankennedy/) * (@ethankennedy) * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/#post-10000032) * Hey Iain, * I think I figured it out. It looks to be due to the plugin building out the admin class on admin-ajax hits. * Updating this line to check if it’s an admin hit but not an admin ajax hit seemed solve the problem, which makes sense to me. * [https://github.com/EthanKennedy/wpe-advanced-cache/blob/master/wpe-advanced-cache.php#L16](https://github.com/EthanKennedy/wpe-advanced-cache/blob/master/wpe-advanced-cache.php#L16) * I’ll run it by Steven and see what I can do to get an update out to prevent this sort of thing from occurring. * Plugin Author [Ethan Kennedy](https://wordpress.org/support/users/ethankennedy/) * (@ethankennedy) * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/#post-10004027) * After sleeping on this, the above solution isn’t a good option since it breaks the Ajax functionality on the backend. * I am not completely sure why creating the class on ajax calls is breaking that upload functionality, but I’ll continue seeing if there is anything else that stands out. * Thread Starter [norfolkandway](https://wordpress.org/support/users/norfolkandway/) * (@norfolkandway) * [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/#post-10007969) * Hi Ethan * Ok, Thanks for the update Fingers crossed for a fix in the near future 🙂 Regards Iain Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘plugin causing save conflict’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/wpe-advanced-cache-options_24677e. svg) * [WP Engine Advanced Cache](https://wordpress.org/plugins/wpe-advanced-cache-options/) * [Support Threads](https://wordpress.org/support/plugin/wpe-advanced-cache-options/) * [Active Topics](https://wordpress.org/support/plugin/wpe-advanced-cache-options/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wpe-advanced-cache-options/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wpe-advanced-cache-options/reviews/) * 12 replies * 3 participants * Last reply from: [norfolkandway](https://wordpress.org/support/users/norfolkandway/) * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/plugin-causing-save-conflict/#post-10007969) * Status: not resolved