Title: Plugin causing site problems
Last modified: November 22, 2020

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# Plugin causing site problems

 *  Resolved [roykamen](https://wordpress.org/support/users/roykamen/)
 * (@roykamen)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-causing-site-problems/)
 * I have the site registered and setup on the Nitropack website.
 * When I activate the Nitropack plugin on my WordPress admin panel the site home
   page does not display properly. The Youtube background, Fancy Text and dropdown
   menu Items do not display.
 * Deactivating the plugin causes the site to display correctly.
 * Thanks for your help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-causing-site-problems%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [NitroPack](https://wordpress.org/support/users/nitropack/)
 * (@nitropack)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-causing-site-problems/#post-13725754)
 * Hello [@roykamen](https://wordpress.org/support/users/roykamen/),
 * Apologies for the delay here. We pushed updates last week which resolved the 
   issue. Please try again and let us know how the changes are working out on your
   end.
 * In case you are still having an issue, please reach out to our support staff 
   at [https://help.nitropack.io/](https://help.nitropack.io/) where we will be 
   able to assist you further.
 * Regards,
 *  Thread Starter [roykamen](https://wordpress.org/support/users/roykamen/)
 * (@roykamen)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-causing-site-problems/#post-13726007)
 * The site is very fast now but the Youtube video, Fancy Text and menu dropdows
   do not work.
 *  Thread Starter [roykamen](https://wordpress.org/support/users/roykamen/)
 * (@roykamen)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-causing-site-problems/#post-13726119)
 * And the subpages are coming in twice. First without the dropdown menu then with.
   
   Strange behavior.
 *  Plugin Author [NitroPack](https://wordpress.org/support/users/nitropack/)
 * (@nitropack)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-causing-site-problems/#post-13726589)
 * Hey [@roykamen](https://wordpress.org/support/users/roykamen/),
 * It appears the cache had to be refreshed in order to apply the latest changes.
   We did that and everything seems to be working now 🙂
 * Regards,
 *  Thread Starter [roykamen](https://wordpress.org/support/users/roykamen/)
 * (@roykamen)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-causing-site-problems/#post-13727035)
 * Yes it is bworking however, now the site first shows without the video, text 
   and dropdown, then white screen then it correct displays.
    Can you check that?
 *  Plugin Author [NitroPack](https://wordpress.org/support/users/nitropack/)
 * (@nitropack)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-causing-site-problems/#post-13731095)
 * Hi [@roykamen](https://wordpress.org/support/users/roykamen/),
 * We have configured a custom CSS snippet to resolve the white screen.
 * As for the video delay – this is expected when running in Ludicrous mode as this
   mode prioritizes the critical page elements. The rest of the elements and code
   is loaded if a user interaction is detected. To change this behavior simply select
   another preset. For example Strong or Medium.
 * Regards,
 *  Thread Starter [roykamen](https://wordpress.org/support/users/roykamen/)
 * (@roykamen)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-causing-site-problems/#post-13731416)
 * Thanks
    Do I change it on your website or in my plugin?
 *  Plugin Author [NitroPack](https://wordpress.org/support/users/nitropack/)
 * (@nitropack)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-causing-site-problems/#post-13732400)
 * Hey [@roykamen](https://wordpress.org/support/users/roykamen/),
 * Either way will work 🙂
 * Note: Make sure to purge the cache after changing the optimization mode

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Plugin causing site problems’ is closed to new replies.

 * ![](https://ps.w.org/nitropack/assets/icon-256x256.gif?rev=2936590)
 * [NitroPack – Performance, Page Speed & Cache Plugin for Core Web Vitals, CDN & Image Optimization](https://wordpress.org/plugins/nitropack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nitropack/#faq)
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 * 8 replies
 * 2 participants
 * Last reply from: [NitroPack](https://wordpress.org/support/users/nitropack/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/plugin-causing-site-problems/#post-13732400)
 * Status: resolved