Title: Plugin Configuration Menu broken. Last modified: August 20, 2016 --- # Plugin Configuration Menu broken. * Resolved [Krisknabel](https://wordpress.org/support/users/krisknabel/) * (@krisknabel) * [13 years, 2 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/) * After installing this plugin, I initially went to configure it. The interface seemed to work well until I tried to upload an image. After uploading an image, I was given an acknowledgement that the image was uploaded successfully. But then the configuration menu became stuck in the image upload state, where there appears to be two table headers for images that were uploaded but the tables are empty. It allows me to keep uploading images, and gives me successful acknowledgements, but does not allow me back to the previous setting menu. * I uninstalled the plugin, deleted the files, and then reinstalled the plugin and ran into the same issue. * Help please!!! * [http://wordpress.org/extend/plugins/logo-slider/](http://wordpress.org/extend/plugins/logo-slider/) Viewing 15 replies - 16 through 30 (of 42 total) [←](https://wordpress.org/support/topic/plugin-configuration-menu-broken/?output_format=md) [1](https://wordpress.org/support/topic/plugin-configuration-menu-broken/?output_format=md) 2 [3](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/3/?output_format=md) [→](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/3/?output_format=md) * [rseiwert](https://wordpress.org/support/users/rseiwert/) * (@rseiwert) * [12 years, 12 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603930) * I’m having the same problem. I would attempt to remove the settings from the DB manually but I’m not an SQL expert. I attempted to load an image and boom the config page is gone. * [Omobelle](https://wordpress.org/support/users/omobelle/) * (@omobelle) * [12 years, 11 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603935) * Same problem here. No more settings in the admin page after a PNG file was uploaded and only three of my six images show up in the admin so I can’t delete the new/ bad ones. PNG files were previously uploaded fine so not sure what happened. * [Dhanushan](https://wordpress.org/support/users/dhanushan/) * (@dhanushan) * [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603936) * Logo slider Plugin settings menu broken. I deactivated all other plugins and then activated the logo sider plugin but still the problem persists. * The problem is from the admin panel of my wordpress site Please the link for my site is [http://jobstoday.lk/wp-admin/admin.php?page=wp_logo_slider](http://jobstoday.lk/wp-admin/admin.php?page=wp_logo_slider) * Please I am okay to give you the admin panel access to you. * Thank you * [mbersche](https://wordpress.org/support/users/mbersche/) * (@mbersche) * [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603938) * Same problem here, it was working fine until I added a image to the slider, then all options went away, visual admin controls are gone now and the images that I added are not showing in the plugin admin screen, no way to change settings or update the plugin through any admin tools anymore…. site is [http://gtechassociates.net/newsite](http://gtechassociates.net/newsite) * at the bottom of the page. * Thank you Melissa * [mbersche](https://wordpress.org/support/users/mbersche/) * (@mbersche) * [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603939) * Here is a screen shot, this might be helpful to you to troubleshoot. * [http://gtechassociates.net/newsite/wp-content/uploads/2013/07/wordpressplugin.jpg](http://gtechassociates.net/newsite/wp-content/uploads/2013/07/wordpressplugin.jpg) * Thanks Melissa * [Sergio](https://wordpress.org/support/users/wordthem/) * (@wordthem) * [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603940) * Estoy experimentando el mismo problema en [Postres Fáciles](http://www.postresfacilesweb.com/) Estoy Intentando cambiar la configuración en la base de datos SQL. * Gracias por la captura de pantalla mbersche, voy a probar y os cuento como fue. * [jeffreyd000](https://wordpress.org/support/users/jeffreyd000/) * (@jeffreyd000) * [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603941) * Exact same problem for me too. * Plugin Author [Maeve Lander](https://wordpress.org/support/users/enigmaweb/) * (@enigmaweb) * [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603942) * Ok sounds like this is suddenly affecting a bunch more people. Maybe something to do with version of WP? I will check this out right away and release a fix. Thanks to all for reporting… * [Caro000539](https://wordpress.org/support/users/caro000539/) * (@caro000539) * [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603943) * Hi Maeve, * I am having the same problem. It seems to occur after I insert one image. Then in the DB, in the image option field, I have the following: * a:1:{i:20130709120201;a:8:{s:2:”id”;s:14:”20130709120201″;s:4:”file”;s:114:”***/ wp-content/uploads/2013/07/1+flight+centre1.bmp”;s:8:”file_url”;s:92:”***/wp- content/uploads/2013/07/1+flight+centre1.bmp”;s:9:”thumbnail”;O:8:”WP_Error”: 2:{s:6:”errors”;a:1:{s:15:”image_no_editor”;a:1:{i:0;s:28:”No editor could be selected.”;}}s:10:”error_data”;a:0:{}}s:13:”thumbnail_url”;s:72:”***/wp-content/ uploads/2013/07/”;s:11:”slide_title”;s:0:””;s:10:”slide_desc”;s:0:””;s:14:”image_links_to”; s:0:””;}} * Hope this helps. * [mbersche](https://wordpress.org/support/users/mbersche/) * (@mbersche) * [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603944) * FYI wordpress version I have is 3.5.1. * Plugins installed are: Akismet EasyRotator for WordPress FlexSlider Hello Dolly Jetpack by WordPress.com Job Manager MCE Table Buttons Revolution Slider * [BlackSheep42](https://wordpress.org/support/users/blacksheep42/) * (@blacksheep42) * [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603945) * On first use the images report as being successfully uploaded, but the upload page remains blank. After that, the configuration menu became inaccessible and reverts to the upload page. * After repeated attempts at uploading images I checked the uploads folder and all of the images I selected have actually been uploaded and their -thumb counterparts created. I have tried changing the folders permissions and used a variety of different file formats without any success, the image upload page remains blank * I have no issues uploading images through the standard WP media panel or other plugins I have activated. * I have a purchased plugin loaded called Slider Pro. I noticed when Logo Slider was activated, it broke this plugin, the slider images where distorted. When Logo Slider was deactivated, it worked correctly again. * Plugin Author [Maeve Lander](https://wordpress.org/support/users/enigmaweb/) * (@enigmaweb) * [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603947) * Ok I can see this is a legit issue because so many people are reporting it, but I have done some testing and can’t replicate it myself, and can’t see anything obvious that is causing this. * **Therefore, I must please ask for your help in isolating this error further > ** anyone who has this ‘broken configuration after image upload’ problem please follow these steps: 1. Deactivate all other plugins 2. Test. Does it fix the problem? If yes, please re-activate the plugins one by one testing in between each time and report results back here. The idea is to find out if there is a conflict with another plugin causing this. 3. If we cannot find the problem this way (it may well be nothing to do with other plugins) then I would like to see some sites with this problem and check the code in person. Anyone who is willing to let me have temporary access to WP admin please [send me a private email](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/info@enigmaweb.com.au?output_format=md) with some temporary admin login details. * Thank you, I greatly appreciate your help with this problem so we can get it fixed in the plugin as soon as possible. * [jeffreyd000](https://wordpress.org/support/users/jeffreyd000/) * (@jeffreyd000) * [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603948) * Hi I have disabled everything it is still broken. I have emailed you. * [suyeta](https://wordpress.org/support/users/suyeta/) * (@suyeta) * [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603949) * I have the same problem. It happened after I downloaded a *.bmp file as a picture. That’s why I think the bag is in file formats. * [Grant Kimball](https://wordpress.org/support/users/yourlocalwebmaster/) * (@yourlocalwebmaster) * [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/2/#post-3603955) * Maeve, * The issue regarding the menu configuration display / functionality lies in the $data[‘thumbnail’] call on line 287 of logo-slider.php * Will Yield ERROR: ’][‘thumbnail’]” value=”” /> * commenting out the echo, will fix error: ’][‘thumbnail’]” value=”” /> * Clearly, this is probably not the only issue. It looks like the thumbnails themselves aren;t being created on some installs. * After more research, I found that IMAGE_RESIZE is deprecated:) * Therefore you need to remove image_resize function and replace with instantion of wp_get_image_editor() * i.e. * $image = wp_get_image_editor( ‘cool_image.jpg’ ); if ( ! is_wp_error( $image)){ $image->rotate( 90 ); $image->resize( 300, 300, true ); $image->save( ‘new_image. jpg’ ); } * Please see this page: [https://codex.wordpress.org/Class_Reference/WP_Image_Editor](https://codex.wordpress.org/Class_Reference/WP_Image_Editor) * I would totally help but I am swamped 🙁 Viewing 15 replies - 16 through 30 (of 42 total) [←](https://wordpress.org/support/topic/plugin-configuration-menu-broken/?output_format=md) [1](https://wordpress.org/support/topic/plugin-configuration-menu-broken/?output_format=md) 2 [3](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/3/?output_format=md) [→](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/3/?output_format=md) The topic ‘Plugin Configuration Menu broken.’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/logo-slider_b4e4d1.svg) * [Logo Slider](https://wordpress.org/plugins/logo-slider/) * [Frequently Asked Questions](https://wordpress.org/plugins/logo-slider/#faq) * [Support Threads](https://wordpress.org/support/plugin/logo-slider/) * [Active Topics](https://wordpress.org/support/plugin/logo-slider/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/logo-slider/unresolved/) * [Reviews](https://wordpress.org/support/plugin/logo-slider/reviews/) * 42 replies * 23 participants * Last reply from: [Maeve Lander](https://wordpress.org/support/users/enigmaweb/) * Last activity: [12 years, 9 months ago](https://wordpress.org/support/topic/plugin-configuration-menu-broken/page/3/#post-3603970) * Status: resolved