Title: [Plugin: Configure SMTP] SMTP Error
Last modified: August 19, 2016

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# [Plugin: Configure SMTP] SMTP Error

 *  [Sancho_Panza](https://wordpress.org/support/users/sancho_panza/)
 * (@sancho_panza)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/plugin-configure-smtp-smtp-error/)
 * Hi
    I am having issues even sending the test email. Constatly getting the following
   error. SMTP Error: Could not connect to SMTP host.
 *  Failed to connect to server
    Connection timed out
 * I have deactivated every single plug in and retried but still the same result.
 * Another issue of concern is that even though I deactivated this plug in and deleted
   it and the files, when I re-installed it the old settings were still there. Is
   this storing the information somwhere that is not getting deleted when its removed?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [repeater75](https://wordpress.org/support/users/repeater75/)
 * (@repeater75)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-configure-smtp-smtp-error/#post-1763684)
 * SMTP Error: Could not connect to SMTP host.
    Failed to connect to server Connection
   refused
 * I get this on a GoDaddy-hosted WP install whether I try using a Gmail or using
   one of the GoDaddy customer’s other domains with an email address I’ve confirmed
   is able to send outbound mail through GoDaddy’s web client.
 * Any recommendations?
 *  [sonofara](https://wordpress.org/support/users/sonofara/)
 * (@sonofara)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-configure-smtp-smtp-error/#post-1763685)
 * its the same issue i’ve been facing, godaddy has become a pain and don’t know
   what to do.
 *  [ceeeeejay](https://wordpress.org/support/users/ceeeeejay/)
 * (@ceeeeejay)
 * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-configure-smtp-smtp-error/#post-1763693)
 * I’ve had this plugin working perfectly on a clients website. Last weekend the
   HDD of their hosters server died. They replaced it, put the backups back but 
   now the configure SMTP plugin stopped working!
 * >  SMTP Error: Could not connect to SMTP host.
   >  Failed to connect to server
   >  Connection timed out
 * Contacted the hoster to see if anything has changed. They told me it’s possibly
   because of the fact that they changed the version of Direct Admin (hosting administration
   software) and they told me that this version uses dovecot instead of pop3d. Can
   someone shine any light on this? Is there anything I can change in the plugin
   settings or code to make this working again?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: Configure SMTP] SMTP Error’ is closed to new replies.

 * ![](https://ps.w.org/configure-smtp/assets/icon-256x256.png?rev=3123453)
 * [Configure SMTP](https://wordpress.org/plugins/configure-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/configure-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/configure-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/configure-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/configure-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/configure-smtp/reviews/)

 * 3 replies
 * 4 participants
 * Last reply from: [ceeeeejay](https://wordpress.org/support/users/ceeeeejay/)
 * Last activity: [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-configure-smtp-smtp-error/#post-1763693)
 * Status: not resolved