Title: Plugin Conflict
Last modified: September 27, 2021

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# Plugin Conflict

 *  Resolved [Outdoorsmen](https://wordpress.org/support/users/outdoorsmen/)
 * (@outdoorsmen)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-conflict-346/)
 * The options in the drop-down selectors (Departments, Products and Priority) disappear
   when I’m also using the plugin User Access Manager. Since this issue has been
   reported to you before and there is nothing like this reported with the other
   plugins, I’m looking to you to help solve this conflict. I greatly appreciate
   your help.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [sademhaj](https://wordpress.org/support/users/jahmedas/)
 * (@jahmedas)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-conflict-346/#post-14918039)
 * Hi [@outdoorsmen](https://wordpress.org/support/users/outdoorsmen/)
 * Thank you for reporting this issue, I will investigate. while I investigate, 
   let’s see if you might be running into conflicts with your theme or another plugin.
   The fastest way to find out for sure is to start by temporarily switching your
   theme to one of the basic WP themes (e.g.2015/16/17/19/20). Then, if the issue
   still keeps happening, try turning off other plugins one by one until the problem
   disappears. The last one that you turned off before the problem is fixed is the
   one conflicting. Let me know if that works.
 * Regards.
 *  Thread Starter [Outdoorsmen](https://wordpress.org/support/users/outdoorsmen/)
 * (@outdoorsmen)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-conflict-346/#post-14922385)
 * This is exactly how I determined the plugin where there was a conflict. The User
   Access Manager is a must have for this particular website. Your plugin is very
   well done. You offer great features and I hope your add-ons are made with the
   same detail and quality. I suspect this is a simple fix and can’t wait for the
   next update.
 * Thank You
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-conflict-346/#post-14929773)
 * Hi [@outdoorsmen](https://wordpress.org/support/users/outdoorsmen/),
 * Could you share me some screenshots of where the issue is and the URL of the 
   site? Does it happen in the back end or in the front end? I activated both plugins
   on PHP 7.4 version and I could see the drop-down on the ticket submission page
   in the front end so I would need to further investigate.
 * Thanks.
 *  Thread Starter [Outdoorsmen](https://wordpress.org/support/users/outdoorsmen/)
 * (@outdoorsmen)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-conflict-346/#post-14930386)
 * This happens on the front end. When you click on the drop-down all you get is
   the word select with no options.
 *  Plugin Author [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * (@yeisonbp)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-conflict-346/#post-14931912)
 * Hi [@outdoorsmen](https://wordpress.org/support/users/outdoorsmen/),
 * Thanks for the clarification. I was able to replicate the issue. I assigned this
   case to a developer and let you know once fixed.
 * Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin Conflict’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [Yeison Baron](https://wordpress.org/support/users/yeisonbp/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/plugin-conflict-346/#post-14931912)
 * Status: resolved